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All reviews business area shopping mall a short business trip an in room massage classic hotel lower lobby located close executive floor international menu no hassle buffet breakfast is nice and friendly staff hotel is located nice hotel walking distance checking in indonesian food
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Reviewed March 22, 2017 via mobile

This's the first time I stayed at Hotel Aryaduta Palembang, the most important thing from this hotel is located at the center of Palembang city, room is good enough although look old, jaccuzy isnt function well, but overall I'll be back on my next holiday.

Stayed: January 2017, travelled with family
Thank adelapuspita918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aryaduta P, Manager at Aryaduta Palembang, responded to this reviewResponded March 23, 2017

Dear adelapuspita918,

Thank you for choosing to stay with us.

We are glad to hear you found our location ideal and had a pleasant experience with us. It was our pleasure to be of service to you.

All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon.

Yours sincerely,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2017

it is my second time come to palembang and stay at Aryaduta Palembang, i am so surprise when i go to bar at this hotel,,really artistic, it is different when i come in 2016,nice look,,breakfast menu is variative,,and will come back again to this hotel

  • Stayed: November 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank dennyfirmansyah335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aryaduta P, Manager at Aryaduta Palembang, responded to this reviewResponded March 19, 2017

Dear dennyfirmansyah335,

Thank you for staying with us and your compliment for our RJ's sports Bar and Grill. We are glad that you enjoy your second trip to Palembang and it was our pleasure to give the best service to you. We look forward to welcoming you again on your next visit soon.

Warm regards,
Management

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Reviewed March 14, 2017

As the first 5 star hotel in Palembang, this hotel is quite old for it's class and hasn't renovated yet as I know. The elevator was sucks. When we want to go upside/down to our room where we stay we needed to scan our key card. But unfortunately, probably the scanner was already quite old and need to be replaced. So when we scanned our key card, it would take quite long and sometimes the scanner reject our card.

The room was quite good with big bed, and the view to the pool was amazing. We could watch whether the swimming pool was crowded or not. And the pool was awesome. The water was clear and the jacuzzi was good, although the hit from water flowing in the jacuzzi didn't strong enough for stress released.

More importantly, the location was very premium. It is located in the heart of Palembang CBD. Very accessible from wherever to be there or from there to wherever in Palembang. Boring at our room, we could go outside to Palembang Square Mall (PS Mall), PS Extension, Palembang Icon, and some other location.

And at the time, we stayed there with promo room from one of national travel agent in Indonesia. It was very great pleasure to enjoy our time especially because Palembang doesn't have many tourism destination for leisure.

Stayed: October 2016
Thank Arestullah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aryaduta P, Manager at Aryaduta Palembang, responded to this reviewResponded March 14, 2017

Dear Arestullah,

Thank you for choosing Aryaduta Palembang for your recent stay.

We are glad you found our location and facilities are ideal during your stay and appreciate you taking the time to share your experience and constructive feedback concerning some of our facilities. We are looking into those issues, and further actions will be taken soon to deliver better convenience for guests.

Thank you for bringing these issues into our attention. It is constructive feedback like these that will enable us to improve our service. We shall look forward for more opportunities to welcome you again to Aryaduta Palembang soon.

Warm regards
Management

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Reviewed March 8, 2017 via mobile

The room's suprisingly bare, yet it's quite spacious, great bed, really comfy for you who need to have a good night rest, you'll definitely get it here.

The staff's also great, so polite and helpful. The breakfast??!!! So... Wow.... Such a feast. From the extra yummy traditional pempek, tekwan and other, to the more international menu. I can say..... For me who love great food.... It was such a feast.

Stayed: March 2017, travelled with friends
Thank nina_asti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaPalembang, Manager at Aryaduta Palembang, responded to this reviewResponded March 13, 2017

Dear nina_asti

Thank you for choosing to stay with us.

We are glad to hear you enjoy your stay and had a pleasant experience with us. It was our pleasure to be of service to you.

All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon.

Yours sincerely,
Management

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Reviewed March 7, 2017

This hotel was recommended by a friend that I visited in Palembang. It is located in prime area and there is shopping mall next to it. The hotel was nice, spacious room and very well equipped. We had very good sleep.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Darnel-HDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaPalembang, Manager at Aryaduta Palembang, responded to this reviewResponded March 8, 2017

Dear Darnel-HDI, Thank you for choosing to stay with us. We are glad to hear you had a great retreat experience at our hotel. It was our pleasure to give the best service to you. We look forward to welcoming you again on your next visit soon. Warm regards Management Aryaduta Palembang

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