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All reviews tune hotel budget hotel bring your own parking area public transportation few minutes walk cheap price place to stay main road palembang city recommended hotel business trip nice hotel wifi toothpaste comfort cleanliness
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Reviewed November 20, 2017

Great hotel,stayed there 4 times.Polite and professional staff throughout,great location,lots of great local food places nearby,short motorbike ride to Palembang Square and Icon malls,highly recommended.Look forward to returning next year when in Palembang seeing friends there.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Martinmull29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded December 4, 2017

Dear Mr. Martin Mulligan,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are extremely happy to know that you enjoy and pleased with our hotel location, and services given during your 4 times stay.

Your feedback is greatly appreciated and we love to welcome you back in Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Asst. Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 19, 2017 via mobile

This is a simple hotel. There is no slipper and toothbrush. You must buy it in receptionist. The room is small but has a good equipment. It has a clean and neat room. There are some food stalls around this hotel at night, and there is a cafe in ground floor.

Date of stay: November 2017
Trip type: Travelled solo
Thank drsandywijaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded November 20, 2017

Dear Mr. Sandy W,

Many thanks for sharing your positive review on your stay at Red Planet Hotel Palembang.
We are happy to know that you enjoy and pleased with the overall facilities and services.
Due to brand concept of Red Planet Hotels, all Red Planet Hotels do not provide slipper, toothbrush and toothpaste as part of toiletries inside the room, but provide it separately with only Rp. 17,000 charge instead.

Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Asst. Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2017

Realy dont like it very much... no bath equipment... very very very poor laa. We do traveling with no bath equipment and we need to stay in hotel with all in. I paid 419.000 i thint to expensive laa with no tooth brush... very very not recomended laaa

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank inengahbudis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 19, 2017

Dear Mr. I Nengah Budi Setiawan,

We are sorry to hear that you are disappointed with our hotel facilities.
Red Planet Hotels are value-concept hotel with emphasize more to basic necessities such as sleep experience, cleanliness and efficiency.
We are sorry to hear that you traveled without bath equipment, however we provided those amenities set with additional charge.

Once again, thank you for your feedback and we do apologize that your first experience is not satisfying as we could not meet your expectation.

Best Regards,

Evi Febrianti
Asst. Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2017

already on back form
you can read on back form to fool up or make it valuable input and feedback for the future

bathroom qualty
breakfast is good
cleanlines is poor especially on bathroom (closet)
value is good
average not so bad

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank araindra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 10, 2017

Dear Mr. Indra Kusumah,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We do apologize for the inconvenience you experienced during your stay especially due to unclean bathroom.
The concerned staff has been warned and would be supervised for better improvement.
Once again, thank you for your feedback and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Asst. Hotel Management

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Reviewed October 2, 2017

Good stay for business. Clean good, good hospitality. Perfect location. Comfortable. Good property. Friendly service. Quick service. Competitive price. Very nice very good. The best among this type of hotel

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank muhammadh739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 3, 2017

Dear Mr. Muhammad Hadi,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you enjoy and pleased with our hotel facilities and services.
Your wonderful feedback will be shared to all of our team members to encourage them to perform even better.

Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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