First off all our room came with 3 single beds, not what we were advised we would get with our tour. The toilet leaked all over the floor, the room was freezing and internet basically non existent. They made breakfast for us the following morning for our Horton plains excursion, but the food was terrible obviously made the night before (very basic). Also we were given a sealed bottle of water, the lid was yellow & smelt of urine, yuk!!!!! The next day we requested a double bed, no hot water, room freezing again, requested another blanket. Curtains see through from bathroom.
Breakfast in resteraunt the following morning was ok, and the staff member very attentive and should we working in a better hotel.
The entire hotel needs an upgrade and obviously new management.