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All reviews indoor pool sri lanka general manager wine bar hot chocolate front office manager check in was smooth breakfast and dinner room service special thanks a la carte restaurant beautiful hotel welcome drink hotel management pleasant stay cold weather stayed here for one night
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Reviewed November 19, 2017

one of the best hotel ever i had , it have a nice view , near of city center , you can enjoy the breakfast .
about the staff : you can't imagine how kind they are.the rooms and service is superb. and specially Front Office Manager Dinesh is very helpful. also food in this hotel are halal.

Room Tip: you meet FOM Dinesh for any help
  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Khamis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 12, 2017

We stayed 2 nights here. We were nicely welcomed with a hot chocolate. The main hall is beautiful, decorated with giant woodcrafted elephants and enlightened by a superb crystal chandelier.
Rooms are spacious and clean. U can relax in a foam bath with music playing in the bathroom.
Staff is very professionnal, polite and smily. Buffet has a large variety of delicious meals.
In the lobby, a young pianist plays wonderfully great songs. The gift shops have the best prices of all shops we went to.
Unfortunatly, the money change rate is very low. The location of the hotel is very far from sites to visit and at this time of the year, the hotel was empty so we had nothing to do and it was a little boring. We just had a relaxing time at the Gregory Lake.

Stayed: October 2017, travelled with family
Thank Nayyoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 11, 2017

Modern hotel in Nuwara Eliya constructed preserving iconic English traditions. Staff service & customer care is impressive. The lobby areas and other common areas with ample spaces, magnificently furnished & very comfortable.
Rooms are clean & tidy and spacious. Very clean and do have amenities including a heater. Bathrooms are cleaner but not very spacious. Almost all the hotel floor is carpeted.
It does have a nice indoor pool & gym if you fancy a workout. Bar area at the lower ground is quite charming and really good for a social gathering. The buffet at the main dining area is having variety of options for all the meals which is pretty impressive. However, beef & pork options might be limited; especially pork. Outside small garden area is quite beautifully maintained (just outside the restaurant).
This is one of the new luxury hotels in Nuwara Eliya & prices might found on the higher side than the average.

Room Tip: Ask for a balcony room
  • Stayed: November 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank seriouscritic1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 9, 2017

Modern delightful accommodation with excellent meals and astoundingly friendly smiling service. The included Well come drink and lovely evening snack which was a pleasant surprise. Lovely indoor garden with adjoining magnificent lobby and pool providing beautiful lengthy walks in either direction. . A tremendous inexpensive choice for a tranquil holiday.Special regards to Krihan & Devinda . Excellent Job , Well Done,

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ruchira6595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2017

This is a very nice hotel, my room was spacious and clean, bathroom was modern. Buffet style breakfast has many choices of international and local food. Hotel staffs were very friendly. There is an excellent spa at R level and price was very reasonable.

It only takes about 15 minutes walking distance to the town center.

  • Stayed: October 2017, travelled solo
    • Rooms
    • Service
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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