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“Comphy beds, close to the airport, hot breakfast” 5 of 5 bubbles
Review of BEST WESTERN East Towne Suites

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BEST WESTERN East Towne Suites
Ranked #13 of 61 Hotels in Madison
Certificate of Excellence
Salem, Oregon
Level Contributor
123 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Comphy beds, close to the airport, hot breakfast”
5 of 5 bubbles Reviewed 21 February 2012

I stayed here because my flight came in too late to get my rental car. My only gripe was that when I had called the week before to ask about their shuttle service I had been told that it ran from 8am to 11pm, but when I arrived, they told me I needed to make a reservation for the shuttle 24hrs in advance! This isn't what I wanted to hear after a long flight at 1am in the morning. But they found a way to accommodate me anyway, so yeah! Great service.
The room was great, roomy, and the bed was fantastic. I could have easily stayed longer if my needs necessitated it.
They had a complementry breakfast with some hot items.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Seavapor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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591 reviews from our community

Traveller rating
    249
    221
    80
    24
    17
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208
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Needed a quick, easily accessible and reasonable motel after a Bucks game. Room and beds were comfortable. Breakfast was good. Couple of things I noticed was the veneer on the back of the bathroom door was starting to peel.and the pull out sofa bed was not great. Some springs were falling out.

Didn't use the pool area so I can't comment on that at all.

One nice thing was Beers were only $1 at the little store they had.

All in all it fulfilled our needs for the night.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WiscoMick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

I stayed at Best Western East Towne Suites for a business conference at the Alliant Center. I choose the hotel for it's low price and location. The location was easily found off the highway 90/94 and about 20mins from the Alliant Center. The hotel also is close to the Madison airport. The hotel is close to lots of shopping and places to eat. The outside of the hotel makes it look like it is a run down place, but inside there are new carpets througout and the place is mostly clean. The room was a good size with a small living room and desk separte from the bedroom area. The bed was one of the most comfortable I've ever stayed in, which made it hard to have to leave early! It was a great night sleep though!! The hotel also has a wonderful pool area. Best I've ever seen for a hotel at this price! The pool water temp was very good considering it was freezing outside. The jaccuzzi was nice, but too hot actually! The beakfast was excellent! All hot food and good juice. I would definatly stay here next year for the conference - if the price is still low.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tinamf79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clear Lake
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 December 2011

When we went into our non-smoking room it smelled like an ashtray. We asked to be moved to another room and was. However, the room had no heat turned on and it was about 25 degrees outside. The wall heater must have had some elements burned out as we sat with our winter coats on and watched a WI basketball game and shivered. When I turned on the bathroom faucet black, dirty stuff came out. Looked like the faucet had not been used for SEVERAL weeks. The water cleared up after 10-15 seconds but would not drink the water because we did not know what residue was still in the water but was not obvious. After about three hours the room was still very cold so we asked to be moved again. We were but this room also had the heat turned off and was very cold but figured what the hell - apparently that was the way it was going to be.

Apparently the basic rate included a single queen size bed. As we have a king at home and am used to the room we asked for a king. They wanted twenty more dollars to "upgrade" to a king.

We are senior citizens and are on our way to Florida for a couple of months and have traveled extensively and this is the first review I have ever written. I would recommend all travelers to avoid this motel. However, I will say the breakfast was pretty good.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, Wisconsin
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

The rooms are good size and the beds are just fine. For you smokers, Wisconsin is a smoke free state so get a balcony suit or ask for a room by the outside door. They have a free hot breakfast that is real good. Pool is refreshing and hot tub is nice and warm. I was worned not to go out shopping by myself at night as it is not safe in this area in the evening.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spidy1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
309 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
3 of 5 bubbles Reviewed 26 December 2011

This is a perfectly convenient and acceptable base for visiting Madison, although it has clearly seen better days (those days were in the 1980's). it is well-maintained and our rooms were large and clean. Access to downtown and the University is easy. There is plenty of on-site parking and many chain restaurants and suburban shopping nearby. It is also very easily accessed from the highway. Rates are not particularly cheap given the creeping shabbiness but Madison is a rather accomodation expensive city by midwestern standards.

  • Stayed November 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UKbanker33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed 25 October 2011

This is a very convienent hotel to stay at if you need to be on the east side. Since I was working in Milwaukee and Madison this was an easy commute and avoided the downtown traffic. The Hotel has seen better days. The sheets were pilled, but that is really the only negative. At this price point, you get what you pay for. This BW is not fashionable or sparkly, it is clean enough, but it was decorated in the 1980's. Your dining options in the area are the normal restaurants available at any Mall-TGIF, Outback, Red Lobster. Madison has great restaurants, they are not located by this hotel. As I said earlier, only stay here if you need to hop on 90/94 early.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kwoodRochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN East Towne Suites

Property: BEST WESTERN East Towne Suites
Address: 4801 Annamark Drive, Madison, WI 53704
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western

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