What an unpleasant experience. All excited to be in New Orleans for Mardi Gras weekend. Check in was a nightmare. Staff at the front desk were dazed and confused and unpleasant Arm bands were required to get in and out of the building, our guests were treated like second class people, the security even grabbed my grand daughter's arm to tighten her arm band so much that it cut the circulation in her arm. I complained to management, but the next day, they did the same thing to my son-in-law. Arm bands for guests cost $20.00 each for each day. This was salt in the wound. I have never stayed anywhere where I had to pay for guests to visit me while in town. We paid $1970.00 for five nights.
I would say the room was nice, but the torture of dealing with the staff was so unpleasant it nearly ruined our experience. I absolutely hated going in and out of the place. For the money we paid to be treated like that was horrible. Every day was a nightmare.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cancelon, HotelQuickly and getaroom.com so you can book your Avenue Plaza Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Avenue Plaza Hotel New Orleans
- Avenue Plaza New Orleans