I recently added Restaurant August to my list of restaurants to visit while in New Orleans and I must say, it did not meet our expectations, primarily because the service was below par. We arrived at 9:30 for our reservation and waited just a bit for our table. When we were seated, our waiter came over pretty quickly and asked us if we had any questions about the menu. I asked about the gnocchi, and if they could prepare it without the crabmeat for my husband. The waiter said yes, absolutely, and then never returned for drink orders. In addition, he was rude and walked away while we were talking to him. We were served the gnocchi (which was delicious) but the waiter never came back until it was time to bring the check. Finally, the bus person took our order and took care of us. What was kind of hard to take was when the waiter walked up to the four top next to us and carefully described each dish, joked and laughed with the table, while we were sitting with an empty plate of gnocchi between us and no drinks - nothing but water.
The food seemed OK, but the experience was so clouded by the service, I am not even sure if I can be objective.
The next day, on a walk back from the Garden District, we ran into another couple who visited New Orleans often. When we told them of our experience at Restaurant August and they said that they also had bad service and would not be returning. I hope the management wakes up on this issue. It is a beautiful restaurant and could be so much better than it is.
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