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“Lovely hotel, excellent service!”
Review of Bienville House

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Bienville House
Ranked #55 of 162 Hotels in New Orleans
Certificate of Excellence
Boise, Idaho
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely hotel, excellent service!”
Reviewed 10 September 2013

It's off the main drag (a few blocks away from the noise of Canal and Bourbon Streets - I don't know why anyone would stay in those areas and expect a good night's sleep) but still close enough to everything that nothing is too much of a walk. Convenient to the aquarium, Jackson Square, the river and many antique shops on Royal St.
Rooms were gorgeous, bed was comfortable and the bathrooms were cute and most importantly, clean! Staff was super nice and helpful.
Overall a fabulous stay, would stay here again - the only reason why it doesn't get 5 stars is that they need to upgrade their breakfasts (I realize it's included but still....) and get rid of the Walmart pastries and rock-hard muffins. Also be aware we discovered there are train tracks near the hotel just before the river and trains come through pretty often at random hours, waking us a few times. Other than that, sleep was solid and it quiets down after a certain not-too-late hour.

  • Stayed September 2013, travelled with family
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Helpful?
1 Thank AshleyZ1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 13 September 2013
Thank you for taking the time to review your stay at Bienville House! We are pleased to hear you enjoyed your time with us. Your comments regarding breakfast have been brought to our management team for review. We hope to see you again soon!
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (344)
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English first
1 review
Reviewed 7 September 2013

Awesome location, very cute, great service, very reasonable price. Enjoyed the stay. Great place to stay for a concert at the House of Blues. Nice rooms, with four poster beds and chandeliers. Hotel has nice Southern Charm and romanic feels. Had a room with balcony over the pool. Nice place to stay, will definitely stay there again on future trips, truely enjoyed it.

  • Stayed September 2013
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Helpful?
Thank kylecollinsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 10 September 2013
We are so pleased to hear you enjoyed your stay at Bienville House and we hope to see you in NOLA again soon!
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Rochester, New York
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 September 2013

We stayed for 5 nights and 6 days and wish it never ended! This was the most charming, relaxing hotel that my husband and I have ever stayed in. Most of the time we felt like we were the only couple there. We were there for our 25th Wedding Anniversary and they had a bottle of Champagne in the room upon our arrival which was a very nice touch. The room was large, warm and comfortable (great bed). We also enjoyed the salt water pool. The staff was attentive, friendly and knowledgeable. They made many great recommendations for dining options. The location is idealfor anything you want to do in the French Quarter. We hope to be able to return to enjoy again someday...A MUST stay!!!

  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank Mary Jo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 10 September 2013
We are so glad you enjoyed your 25th Wedding Anniversary stay with Bienville House. Sounds like a wonderful trip. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 6 September 2013

This was our first trip to New Orleans and we could not have asked for a better accommodation. The hotel was charming, big rooms, with a big comfortable bed. We did not hear any noise. We had a room with a balcony facing the pool. The staff are amazing and friendly. They make you feel like you are family. I miss Ms. Cynthia already. We had a chance to use the pool which was the perfect size and not overcrowded as most pools are! The location was perfect as well, not in the noisy part of the french quarter but exactly in a spot that is convenient to walk to everything, include cafe du monde. We enjoyed our continental breakfast with the friendly staff. We will stay here again! If you are looking for a charming, quaint, hotel with excellent staff and great accommodations, this is the place for you!

Room Tip: I prefer to stay at boutique hotels like this one with a lot of character!
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  • Stayed September 2013, travelled with friends
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Helpful?
Thank JudeeWorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 10 September 2013
Thank you so much for your kind comments regarding your stay at Bienville House. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2013

This is a lovely hotel in terms of decoration and comfortable (large) beds. We had a nice room with window & self serve breakfast downstairs in the mornings. Some things would run out e.g. yogurts but it would depend on what time you got there at. Lovely lady serving coffee in the mornings. The location is perfect for the French Quarter- we walked everywhere! Can also walk into the CBD area. Also very easy to catch the tram to the Garden District which we did one day.
I usually sleep with ear plugs in hotels, to block out and unwanted noise from guests/street noise- so cant comment on how loud the street is at night. One thing I cant believe no one else had commented on in previous reviews is the noise from the 2 freight trains that run through the riverside at about 3am and 5am every night. The honking of the horn on the train (not sure what you call it) is horrendously loud and woke me without fail every night for 5 nights........even after drinking at a wedding! So I was left a little frazzled to be honest. This is the main thing that would stop me from staying in this wonderful hotel again.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 10 September 2013
Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. We regret to hear about your experience with the freight trains. We find most of our guests sleep comfortably and we hope that on your return visit to New Orleans we can demonstrate to you the level of service and comfort that you deserve.
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013 via mobile

Just got back home .. Wish we couldve stated longer! This hotel is beautiful in a great location... You can walk every where.. The only thing that they need to improve is some good fresh breakfast ! The muffins are super hard thats all they got for bkfast hard muffins milk low fat cereal and yougurt.. Other than that its great! Staff was lovely friendly and very helpful !rooms were nice and spacious we got 233 had our own private balcony facing decatur perfect if you like to be alone for a bit ! Noise @ night wasnt to bad once you close those doors you cant hear much! Fell asleep quick .. Our overall stay was perfect! We ate @ stars they had really good shrimp and pina coladas mmmm !

  • Stayed September 2013
    • Value
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Helpful?
1 Thank Lucy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 4 September 2013
We sincerely appreciate your positive feedback regarding your time at Bienville House! We'd love to have you back for another wonderful stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 August 2013

Stayed in this lovely hotel 31st May until 7th June 2013. The staff were lovely and friendly.
The lady on breakfast duty was always smiling, breakfast was very good and a great kick start to the day. Loved hotel loved New Orleans.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank margus0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, 30 August 2013
We are happy to hear you enjoyed your experience at Bienville House. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bienville House

Property: Bienville House
Address: 320 Decatur St, New Orleans, LA 70130-1082
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Official Description (provided by the hotel):
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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