I woke up in the middle of the night by a couple trying to break into my room. I called down to the front desk for help. They sent the bell hop to investigate instead of security. I heard the bell hop ask the couple if he could help them. The couple said that they were friends of mine and they had left something in my room. I had no idea who this couple was and never met them. I could not belive it but the bell hop tryed to use his key to let them in my room. lucky for me that I had the latch lock on the door to stop them. I hurryed and called the front desk again to ask for security. I told the lady at the front desk to get rid of that couple that I didnt know them. This time they sent up the maintence man instead of security. He proceeded to use his tools to try and get into my room to let the couple in my room. I again called the front desk to complain. Finally someone told the staff to tell the couple to go so they all left but now I couldn't sleep now because I didnt trust the staff at the hotel for safety. I finally got up and had to packed my stuff up and checked out. I called the next day to complain but nobody at the hotel seem to care. I asked to speak to supervisor or the hotl manager or concierge but there never anyone there to talk to. I called several times and left several messages for someone to call me back and no one ever did. I figured out who the general manager was and left several messages with his secretary and even his voice mail but still never received a call. I would never ever recommend the Monteleone hotel!!!!
- Official Description (provided by the hotel):
- It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more less
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- Also Known As:
- Monteleone Hotel New Orleans
- Monteleone New Orleans