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“Perfect choice!!!” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Twentynine Palms

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Holiday Inn Express Hotel & Suites Twentynine Palms
Ranked #4 of 11 Hotels in Twentynine Palms
Certificate of Excellence
1 review
“Perfect choice!!!”
5 of 5 bubbles Reviewed 3 December 2011

Friendly staff checking in. Great clean room, hot tub and heated pool was amazing. Gym was open 24/7, slept good, breakfast was really good. Pancakes, eggs, meat, muffin, cinibun, oatmeal, yogurt, cereal, fruit, juice, coffie, etc.. really good for a comp breakfast..

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hadakaman75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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272 reviews from our community

Traveller rating
    147
    103
    13
    6
    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Reno
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 November 2011

We stayed here for a couple of nights while visiting JT. The staff are all beyond compare. They truly care about your stay and do everything they can to make sure your stay is great including tips on where to eat, sights to see. When we had a problem, the staff resolved it quickly and even upgraded us to a nicer room. The doors do slam, but we didn't experience problems with noise, we were on the upper floor. We have to mention Tony in particular, as someone who goes the extra mile. How nice to know that customer service is alive and well at this hotel.

We had 3 meals at the Palm Kabob House - loved the fresh salads and the fresh squeezed juices.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olajane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 November 2011

I agree with many of the other reviews that state that the staff are courteous and the place is clean and new. That part is true. But there are a couple of issues. First, all the guest room doors slam if you don't close them very carefully (and no-one seems to ever close them carefully). Second, you can hear lots of noise from the people who are above you. I have stayed at the 29 Palms Holiday Inn twice since they got the new building, and both times I woke up to slamming doors and noise from other people. (And both times before 7 AM).

I can't say that any of the other motels/hotels in 29 Palms are any quieter. But that said, this one seems unnecessarily loud, especially when you are paying much more than most of the places in the area. I don't know whey they don't fix the door hinges so they don't slam.

So, if you're going to stay here, ask for a room on the top floor and for a room toward the back...and if you want to awaken naturally, hope your neighbors know how to close a door quietly.

Room Tip: Top floor, towards the back.
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  • Stayed November 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Daniel_in_San_Diego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 16 November 2011

We stayed 2 nights last week. comfortably large rooms, great decor and overall convenient.
would recommend it

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wildfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 14 November 2011

We stayed here for just one night whilst visiting Joshua Tree NP en route form Palm Springs to Las Vegas. Got to admit we picked it on the basis that some friends were also staying there as they are big HIE users and had lots of loyalty points, not expecting much but we were really suprised it was a great hotel.
We didnt pay big bucks but we got value for money with levels of service and cleanliness much better than average. The staff in particular were without a doubt the best we encountered on our 14 day road trip, they went out of thier way to help. The room was comfy and big enough with a nice bathroom with everything you could expect. It had a fridge which was a real bonus and cofee making facility in the bathroom (bit strange). We initially were allocated a room on the front of the hotel which is on the busy highway but were quickly allocated one on the back when we asked. We had a quiet night apart from a local dog howling as there are some houses behind the hotel. Lovely clean pool area with towels and hot tub.
TIP Dont what ever you do though go to the Pizza Hut across the road to eat in, its abysmal. We were ignored for 10 minutes when we arrived, we then just went and sat down , The restroom was filthy and the restaurant not much better. The waitress was so busy answering the phone (it seems everyone knew what we didnt ) that she offered next to no service. The salad bar was a joke ,very poor selection of beverages, but the pizza when it did come was great. So do what the locals evidently do and order in!

Room Tip: Ask for a room on the back, but avoid the first room on each floor as it backs on to the noisy ice m...
See more room tips
  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cheshirecaz59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandria, Virginia
Level Contributor
267 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 bubbles Reviewed 12 November 2011

This is a typical Holiday Inn, basic hotel in a military town. However, the room (for two) was generous with a fridge, miucrowave, ironing board and iron, WIFI, small coffee machine, etc. Ask for a room in the back to avoid the street noise. Breakfast is adequate but nothing special. The reception people were quite cordial. The hotel was apparently completely renovated in August 2010 and everything looks quite clean and new.

Room Tip: Ask for a quiet room facing the back. The ones in the front get the street noise. there is no view...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank erntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menifee, California
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 11 November 2011

Was here for a business trip to the base, and used this hotel. Great stay at the HIE. Room was large, well appointed (desk, chair and side chair with ottoman, large flat screen TV). Internet access very fast.

Bed very comfortable, with a selection of pillows (soft, hard, etcetera). My room overlooked the highway, but noise level was absolutely minimul -- probably helped that I was on the highest (fourth) floor.

Shower was huge, and shower head up high enough for the tallest person. Standard HIE amenities. Coffee maker available.

Staff were very experienced and pleasant, easy check-in and check-out.

Breakfast room is large, and the included breakfast was tasty and filling. Pancake Machine is the best -- so nice to have a hot pancake (or two) in the morning! Coffee to go, too, which is always appreciated.

Would definitely stay here again.

Room Tip: If you're concerned about road noise, try to get a room on the fourth floor or facing away from...
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Inyogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Twentynine Palms

Property: Holiday Inn Express Hotel & Suites Twentynine Palms
Address: 72535 Twentynine Palms, Twentynine Palms, CA 92277
Phone Number:
Region: United States > California > California Desert > Twentynine Palms
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Twentynine Palms
#4 Romantic Hotel in Twentynine Palms
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twentynine Palms 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Newest Hotel in the Morongo Basin! Wonderful Staff! Great Rooms! Come enjoy our half-covered outdoor heated pool and hot tub. We also have a great 24hr fitness center with plenty of equipment. Every morning with serve an excellent Hot Breakfast ready for you 5am - 9:30am Monday through Friday and 7am - 10am Saturday to Sunday. We are the closest hotel to the Joshua Tree National Park and the US Marine Corps base in Twentynine Palms. We'd love to have you as our guests! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Twentynine Palms
Holiday Inn Express Hotel & Suites 29 Palms

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