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“Good hotel let down by location!!”

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TUI Sensimar Medulin
Ranked #2 of 9 Hotels in Medulin
Certificate of Excellence
Reviewed 4 October 2017

Was there 26th Sept to 3rd Oct (which was the last day of the season). Had paid extra for sea view and was worth it. The view was amazing. Room a good size. Bed was very comfortable and huge. Wardrobes are located either side of bathroom, yes are quite small but if you take plenty of hangers not a problem. Does lack a set of drawers. The weather was brilliant the whole week. Food was good, but a lot of pork. drinks were not that good. Not all branded drinks were on the allinclusive. Lunch was served 12 - 2 which thought was a bit early, you couldn't get anything else till dinner (apart from a few cakes served about 3.30). Dinner was 6.30 - 9.30. A lots of bars and restaurants were shut due to end of season. maybe snacks could be available all afternoon. Pool area was good could always get a bed. The hotel got very quiet by the Sat and I would say only half full. at this point not so much choice of food. Most of The staff work really hard.
The area was very quiet. Bus went to Pula but nowhere else. Trips were expensive and were very long days,didn't do any for that reason. The village of Medulin is a short walk away not much there. There is a small supermarket past the harbour, then 2 larger ones another 10min walk which are lidel and podine.

Room Tip: Pay extra for pool view. Didnt think suites were in a good place for the money!!
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  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank owen10Worcs_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Guest,
thank your staying at our hotel and for taking the time to share your impressions with the TripAdvisor community and us.
We are happy you enjoyed your vacation at our hotel and were satisfied with your accommodation, the view, the food and our dedicated staff. However, we are very sorry to know that the location downgraded your entire stay.
It would be an honour to be your host again.
Best regards,
Sensimar Medulin Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 15 of 1,151 reviews

Reviewed 2 October 2017

Stayed in may had a lovely relaxing holiday one of the best hotels we've ever stayed in comfortable quiet rooms great food and most importantly fabulous friendly staff if you want to relax and be spoiled for a week this is the place to go can't praise it enough

Room Tip: High floor better view
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  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank julia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Mrs. Julia,
thank you for staying at our Sensimar Medulin and also for this wonderful review.
We are delighted you enjoyed your stay with us and were satisfied with all aspects of it, especially with the food and your accommodation. Thank you also for complementing our dedicated staff, we will make sure to share your comments with them.
We hope to welcome you again at our hotel.
Best regards,
Sensimar Medulin Management Team

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Reviewed 2 October 2017

This hotel is in a very quiet resort.Not mutch outside apart from a small habour and a very short promanade of shops bars ect..It will cost you to get to Paula city £25in a taxi..Their is some entertainment but of a very poor quality..Didnt see any in the resort. The pool is salt water, cold and not very big..plenty of sun beds thou.The large wicker type and not very soft althou you can get very worn sponge covers.Bring you own towells as the hotels towels are small and old,thin and roigh..PLEASE BE AWARE THE OUTSIDE LOOKS GRIM..BUT THE INSIDE IS GOOD. The beds are very comfy and soft also the shower in our room was excelent.Food repeditive and always warm never hot.

Stayed: September 2017, travelled as a couple
1  Thank themidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Just returned from a week at the Sensimar Medulin, our room was on the third floor, very nice room cleaned daily, unfortunately no lock on the patio door. The hotel is a bit of the beaten track but nice walk down to the harbour also I nice walk along the coastal path. We found the food to be ok but much the same each day.All he staff were very friendly, night entertainment could be better. The pool is very cold, some of the sun beds are very good but most are back breakers. We had a great holiday even though we had three & a half days of thunder & lightning with heavy rain.

Stayed: September 2017, travelled as a couple
Thank Sunbather2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Guest,
thank you for your feedback and for choosing Sensimar Medulin for your vacation.
We are happy to read you had a nice stay with us and were satisfied with your accommodation, the location and our dedicated staff.
Hopefully we will get another opportunity to welcome you again at our hotel.
Best regards,
Sensimar Medulin Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

Myself and my husband stayed at the Sensimar Medulin at the end of August for ten nights and apart from the weather(we had five days of heavy rain)the holiday was fabulous.
This was our first time staying at an adults only hotel and our first time in Croatia and we absolutely loved it.
The Sensimar Medulin hotel is such a nice place to stay,the staff are very friendly and helpful and always greet you with a smile,
very clean surroundings from your room to the swimming pool and most importantly the food was delicious,
When we have gone all inculsive in the past we always end up eating out for a few evenings but we didnt want to do that here,
we found there to be plenty of choice and it was always very nice,the fish evening was our favorite!!
The location of the hotel is good,only a few minutes stroll and there are plenty of shops,cafes and resturants surrouding the lovely harbour if you fancy a walk after dinner.
This was a wonderful holiday in a fabulous hotel,great food and most importantly amazing vodka martins!!
we will hopefully return but maybe in june or july when hopefully it will be a bit drier

Room Tip: upgrade available, try not to get a room facing the car park, we were lucky and did not
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank steve g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Mr. Steve,

thank you for choosing Sensimar Medulin for your 1st visit to Croatia and also for your feedback.
We are thrilled you enjoyed your vacation and were satisfied with our gastronomic offer, the cleanliness, the surrounding, location and our dedicated team members. We are always trying to achieve the highest possible guest satisfaction and are looking on every small detail for it, so we are really happy to read such great comments.

We are looking forward to your next visit.
Best regards,
Sensimar Medulin Management Team

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Reviewed 1 October 2017

Just came back after a 10 day holiday in Medulin can't say enough about the hotel lovely hotel the staff are amazing nothing to much trouble food was lovely all the staff made you feel special the bedrooms are large with a lovely big bed and so comfortable and the bathroom shower had so many jets not far from the beach if you want a holiday to relax this is the place salt water pool we would love to go back also the reps are there they do a wonderful job

Room Tip: Limited sea view or sea view overlooking pool .
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  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Bernice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Mrs. Bernice,
thank you for staying with us and for sharing your impressions with the TripAdvisor community and us.
We are thrilled you enjoyed your stay with us and were happy with your accommodation and the location. We are especially happy with the fact that our dedicated team has made your stay special. We will make sure to share these wonderful comments with them.
We are looking forward to welcome you again at our hotel.
Best regards,
Sensimar Medulin Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Modern hotel with friendly staff. Hotel a short pathway to pebble beach and promenade. We had a spacious suite overlooking a garden and bin area with one balcony off bedroom and large shower room between sitting room with sofa bed. Pool was very cold but quite a few people swam and we soon got used to the shock of temperature. The entertainment was good but one night the band did not turn up. We went on two tours firstly to Pula and amazing amphitheatre and another day to two cobbled villages with local wine, brandy and food tasting. Food was varied and plentiful in restaurant. Sadly the restaurant tea and coffee was usually lukewarm but this can be remedied very easily I am sure. Coffee at the bar was great. This hotel is definitely on the ladder of success and with a few tweaks will make it to the top.

Stayed: September 2017
3  Thank MissMarple_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at TUI Sensimar Medulin, responded to this reviewResponded 6 October 2017

Dear Guest,
thank you for these wonderful comments and for choosing our Sensimar Medulin for your stay in Medulin. We are very happy to read you enjoyed your stay with us and were satisfied with your accommodation, the location of the hotel and the entertainment.
We sincerely hope to have soon the pleasure of welcoming you back for new special moments.
Best regards,
Sensimar Medulin Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TUI Sensimar Medulin

Address: Osipovica 31, Medulin 52100, Croatia (Formerly Park Plaza Medulin)
Region: Croatia > Istria > Medulin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Medulin
Price Range: $247 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI Sensimar Medulin 4*
Number of rooms: 184
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