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“Gorgeous resort with the best service on earth!”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 April 2012

We stayed with our family in two rooms during the first week of April. Our rooms were absolutely perfect- first floor on the kids pool crescent. They were set back in the far north corner with a view over the shark pond and to the ocean- beautiful and quiet! Everything in the room was perfect and the housekeeping was impeccable.
The resort staff are simply the best you will find anywhere. We have stayed in many 5 star resorts- but have never experienced such gracious, sincere and knowledgeable service. From the breakfast staff, to the pool staff and especially the incredible concierge staff-all went above and beyond.
The resort itself was very busy as it was spring break- but it wasn't oppressively so. We had just come from a week at the Grand Wailea in Maui where the crowds were horrible.(If you didn't wake up by 6:00 am, you didn't sit by the pool and you were lucky to get a chair in the back row of the beach- never again!)
We especially enjoyed the natural landscape and rustic coastline. The walk along the "lava path" at sunset was magical. The Four Seasons developed this area without taking away the natural beauty- in fact, they enhanced it!
Thank you to all the gracious people at The Four Seasons for making our trip to the Big Island so memorable.

Room Tip: There are no "bad" rooms on this property!
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  • Stayed: April 2012, travelled with family
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1  Thank designers5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,091 - 2,097 of 2,869 reviews

Reviewed 13 April 2012

Beach and pool services are fantastic, cocktails and food are fabulous, rooms are great, fitness classes and facilities are world class and no other four seasons resort has anything like those in Hualalai Great place for nice and long walks along the beach This is the best Four Seasons destination resort we know in so many most important respects. Before Hualalai we were absolutely in love with Four Seasons Langkawi where we also stayed for more then a month. Hualalai is great for adults and kids

Room Tip: All rooms are great and it all depends on what you like, facing lava rocks or a pool. All rooms hav...
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  • Stayed: January 2012, travelled as a couple
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1  Thank Luda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

I had read the reviews of this Four Seasons for two years before deciding to book our trip. I have stayed at Four Seasons hotels before in different countries. My family has traveled to many countries and have always stayed at 5 star hotels. I have throughly thought out what I want to say. While the resort is nice I personally was not that impressed. We were a party of four. The hotel rooms are 1 bedroom with 1 king bed @ $2,500 per night. I decided to take a tip from tripadvisor and rent a villa. The villa was fabulous. It cost $1,200 per night. It had a kitchen so we could cook our own meals since our first lunch for 4 costs $178.00. Here are a few things to remember: we were charged $45 per person, per day just for being on the property. It was called a daily resort fee. Total for 5 days=$937.50. This resort is in a remote area-15 miles from downtown. Normally I do not rent a car while on vacation. We took a taxi to get groceries and round trip was $184.00. We rented a car. I forgot to bring body lotion so I went to the store on site- Cheapest body lotion costs $25.00. Our family is considered well off but not Bill Gates or movie star rich. This was and will be the most expensive resort I have stayed at.

Room Tip: bring lots of money
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  • Stayed: March 2012, travelled with family
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1  Thank TravelingCougar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

The resort is big enough and varied enough to offer a relaxing time for adults even when there is spring break. We were a bit worried about this at first, but it turned out not to be an issue at all.

  • Stayed: April 2012, travelled as a couple
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Thank Northwestern1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

My husband and I got married at this resort on March 8th. The ocean front suite in which we stayed was beautiful. The beach front was very well kept. We even spotted a few sea turtles resting on the sand. The pools were very nice and relaxing. The resort grounds was very lush and green. The landscaping was beautiful which made walking around the resort very nice. The tiki torches at night gives a very romantic feel when walking around.

Service: Excellent! All the staff we encountered were pleasant and very helpful. Our wedding coordinator Shea Cochran and her assistant Sara Kam were great handling all the details of our wedding.

Room: The room was kept very clean. The turn down service was excellent. Bed was very comfortable. Outdoor shower was very nice. Loved the fact that you could see the full moon while showering. Room service was pricey but delicious and the waitress for the room service was very pleasant.

Valet: The bell service staff were very nice when they helped us with our luggage.

Concierge Desk: Very helpful with any questions that we had.

This place was very memorable. I couldn't have wished for a more beautiful place to have gotten married. We definitely plan on visiting again.

Room Tip: First floor rooms have an outdoor shower which is an awesome experience.
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  • Stayed: March 2012, travelled as a couple
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Thank RiceAh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

We visited the Four Seasons on the Big Island back in September 2011 for a company conference. I honestly cannot stop thinking about this wonderful piece of paradise! If you have a bucket list you MUST put this place right at the top! It is the most beautiful place I have ever been! Of course any trip to a Four Seasons will change you for life because no place will ever measure up again. We had a beautiful room overlooking the infinity pool and the ocean. The rooms were beautiful and the bed and all amenities were superb. The food was wonderful and the service cannot be beat. I would highly recommend this piece of paradise. I feel so fortunate that we were able to visit Hawaii for our company conference and would love to go back some day.

  • Stayed: September 2011, travelled on business
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2  Thank wenlondonon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

If you truly want a 1st class experience, this is the place. Adult popsicles on the beach, suntan lotion at the cabana's, wonderful views and a staff beyond imagination.

Low key, relaxing and well behaved people everywhere

  • Stayed: March 2012, travelled on business
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3  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Hualalai

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
Price Range: $1,104 - $2,479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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