My husband and I stayed at the Kona Seaside Hotel for 3 nights while vacationing on the Big Island. It is close to the main airport and within walking distance of the beach, shopping, restaurants and Kona Brewing Company. We were in the main hotel building on the 4th floor. Our room was large with 2 double beds, a dresser, a desk and chair, a small balcony with 2 chairs, and a bathroom.
Let's begin by saying that these accommodations are older than what you will get with a Hilton or Marriott property. Our carpeting was a nice 1970's ocean blue shag; the beds were not meant to imitate boutique hotel comfort and the bathroom needed updating. But, this does NOT mean that the hotel isn't clean or well-kept. Quite the opposite. Our room was very clean, no signs of mildew in the bathroom despite the age, the entire property was well-maintained and our entire stay was very quiet, making for a good night's sleep. I have three complaints with the room: 1) The beds are uncomfortable. If you like a hard bed, then this is your place. I think Kona could do well to spend some money to update their beds and linens. 2) The towels are thin. Again, spend a little more to add a touch luxury. It's things like this that can make a spartan stay more special. 3) An iron was not provided in the room. To obtain one, you had to borrow it from the front desk during normal business hours. The front desk staff told us they had to start doing this because they had so many irons being stolen. I can't imagine anyone wanting to steal an iron and lug it around in their luggage, but I'm sure it happens.
I should mention that the hotel provides a shampoo/conditioner combo, lotion and soap. A hairdryer can be found in the dresser drawer of your room. Our room had a ceiling fan and a window a/c unit. The window unit paired with the fan provided adequate temperature control and the room cooled down quickly, even when we turned the a/c off because we would be gone all day. The a/c unit was a bit noisy, but both of us do OK with white noise.
We found the front desk staff to be very helpful and accommodating. No issues with rudeness or impoliteness as others have stated. Our modus operandi is to treat others with respect and be pleasant, even if you're not happy with something. You will typically receive respect and a pleasant attitude in return. The front desk staff always greeted us when we returned to the property and in the morning.
We purchased a breakfast plan which included free breakfast at Tante's every morning. This free breakfast is limited to coffee, tea or juice and your choice of 3 breakfast entrees, one continental and 2 that were heartier. I would have preferred more variety to choose from but, given the price we got for the room and the free breakfast, I wasn't going to complain because Kona Seaside was a bargain in Hawaii!
I did not know about the $5.00/night parking fee. I either missed that while perusing reviews and information or it is not clearly advertised. Again, you cannot beat $5.00/night but no one likes a surprise when it hits the pocketbook.
If you are planning to head to Volcanoes National Park and you do not want to do a lot of driving, you may want to stay in Hilo instead. Roundtrip was in the 4-5 hour range from Kona Seaside. When you've spent all day at the park, it can make for a very long and tiring drive home, probably in the rain and in the dark.
My husband and I agreed that we liked Kona Seaside and would certainly consider staying there again. You cannot beat the price and who cares if the room is decoratively challenged? As long as it's clean, comfortable (see my suggested improvements above) and quiet, who cares? You're on vacation not to spend time in the room but to get out and see the world!
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- Also Known As:
- Kona Seaside Kailua
- Hotel Kona Seaside
- Kona Seaside Hotel Hawaii/Kailua-Kona