We did the Volcano helicopter tour with Paradise. Due to a little miscommunication regarding our flight time we had to reschedule. Carlos at the front desk was extremely helpful in booking my partner and I onto an alternate flight and also provide tourism information for Hilo so we can check out some local sites while we waited for our flight. Amazing service from Carlos!
The safety briefing conducted by Shaun was professional and friendly. The ground crew take care of everything right up to buckling you in.
The flight was also amazing, Paradise are safe operators, I felt we were in safe hands with our pilot Matt. Matt gave excellent commentary while flying over Hilo, The volcano and the waterfalls.
Seeing the volcanoes from the air is the best was to experience them, we'll love to do this tour again next time.
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