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“Seward's Ideal Base of Operations”
Review of Harbor 360 Hotel

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Harbor 360 Hotel
Ranked #1 of 13 Hotels in Seward
Certificate of Excellence
Reviewed 7 June 2017

My wife and I arrived in Seward via Alaska Railroad from Anchorage. We had the entire late morning and day to kick around Seward before enjoying a Major Marine Wildlife Cruise the following day. The Harbor 360 Hotel is located steps from the railway station ON the harbor. They offer modest, yet well appointed guest rooms, a pool, a jacuzzi, continental breakfast, and coffee and tea all day. They've clearly undergone a renovation in recent years. We were very impressed. The staff is beyond friendly and helpful and the tour office for Major Marine is in their lobby. As for luggage, they also porter your bags back to the Alaska Railroad so that all you need to do at they end of your day-long marine tour is board the train. There are also plenty of restaurants and points of interest very close by. After a delicious lunch at the Smoke Shack next-door (refitted old train cars) we secured a shuttle to Exit Glacier for some hiking to fill our afternoon, then Ray's Waterfront for dinner that evening. Harbor 360 Hotel was IDEAL. We cannot recommend them enough. They made our overnight trip to Seward worry free.

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank 70CHIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 June 2017

This is an adequate hotel and above average for the area. The staff was friendly. The pool was clean. The breakfast area was OK although crowded. The rooms were clean and adequate. I would stay there again.

Stayed: May 2017, travelled with family
Review collected in partnership with this hotel
Thank TabernashColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

I highly recommend this hotel for a visit to Seward. Your room faces either the gorgeous moutains or the beautiful marina. Staff is very accommodating even handling your luggage from the train to the hotel and cruise ship.

Room Tip: All rooms have a beautiful view.
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Stayed: May 2017, travelled with friends
Review collected in partnership with this hotel
Thank Colette U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

We arrived from the cruise ship at 8 30 in the morning. The receptionist Patrick was exceptionally helpful and his attitude a credit to the hotel and himself. We had a room within the hour and so had a full day and take an extra tour. The pier for the tour is literally outside the door.
The room was clean and large with one of the biggest bathrooms I have seen in a hotel of this type.
They will take your luggage to the train which leaves late in the day, giving a free afternoon to walk round the town.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank DottieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2017

Perfect location and the rooms were very clean.
We did our homework and read the reviews and decided the Harbor 360 was the place to stay.
They did not disappoint.
The staff were very helpful and the breakfast exceeded expectations. Don't get me wrong, it was a step above a continental breakfast but everything was fresh and well stocked. The girls in the breakfast area were gracious and accommodating.

Room Tip: Pay extra and get a Harborside room
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  • Stayed: May 2017, travelled as a couple
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    • Service
Thank ngoodreau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2017

We paid around $250 for one night for a room with 2 queens and it was too expensive. The rooms are exactly like a less-nice Holiday Inn (actually I’ve stayed in Holiday Inn Expresses and Choice hotels that were much nicer). The rooms were pain, the mattresses were worn and uncomfortable. The sunlight in the morning shines off the water, which is beautiful, but blinding. The continental breakfast area is way too small for the amount of guests and people there trying to eat. We had to wait for a table, no one cleaned, people were grabbing food with their hand because utensils were no here to be found. The hotel was convenient because Major Marine Tours has a desk in there, which is why I booked it. That is the only thing it has going for it. A bright side is that I asked for more towels and the staff brought them quickly and were kind. However, Seward is small, so if there was something nicer, I'd have rather booked that.

  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank jb123459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

The pillow case had an orange substance on it, the carpet had crumbs, the mini fridge didnt work, nobody answered at the front desk, the toilet had pee on the seat. It was absolutely horrible and everywhere was sold out so after driving 3 hours we were forced to stay.

Stayed: May 2017, travelled with family
Review collected in partnership with this hotel
1  Thank kbaratone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle N, General Manager at Harbor 360 Hotel, responded to this reviewResponded 2 June 2017

Dear kbaratone, I am sorry that your experience at the Harbor 360 Hotel was not one that was enjoyable for you. The issues that you experienced at the hotel are not our common practices as we take pride in the cleanliness of our facility and our rooms. Regrettably your time here did not leave you feeling that way. Corrective steps have been taken to ensure that every guest experience from the front desk to housekeeping is positive. I hope the next time you are in Seward you will give us another chance to earn back your loyalty and see the progression we have made from your last visit. Thank you for being our guest and staying with the Harbor 360 Hotel kbaratone.

K. Nuckols, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harbor 360 Hotel

Address: 1412 4th Ave., Seward, AK 99664
Phone Number:
Region: United States > Alaska > Seward
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Seward
Price Range: $119 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Harbor 360 Hotel 2*
Number of rooms: 94
Official Description (provided by the hotel):
Harbor 360 Hotel is Seward’s premier waterfront hotel, where guests enjoy 360 degree views of the harbor and mountains. Harbor 360 Hotel is within close walking distance to Seward’s finest restaurants, shops, and the Alaska Railroad Depot. Double queen and king rooms available. Free continental breakfast, hot tub, and pool. On-site check-in and boarding for glacier and wildlife cruises. ... more   less 
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