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All reviews holiday inn express harbor view room great location pool and hot tub pancake machine major marine tours free breakfast is cruise ship the breakfast area seward harbor within walking distance small boat harbor mountain view fishing boats yogurt alaska railroad your luggage
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Reviewed December 1, 2017

The Harbor 360 is a pretty adequate home base for touring Anchorage. Room was comfortable if tired, marina view was spectacular, breakfast was fine relative to the alternatives in town in October, and location was ideal. We made a deliberate point of booking a room with a balcony- even though it was cold, we very much wanted one for taking pictures and looking around. So it was a major letdown to complete our nearly 24 hours of travel to Seward to be told by an uncompromising front desk attendant that all the balcony rooms were under construction and we weren't getting what we booked. That absolutely, 100% should have been communicated to us ahead of time.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay M, Guest Relations Manager at Harbor 360 Hotel, responded to this reviewResponded December 8, 2017

Dear Brian,

We are very sorry to hear about your disappointment, and completely understand the let down of booking a balcony room and not receiving one. Harbor 360's goal is to have all 94 rooms completely renovated within the next couple of years to provide the most modern and accommodating rooms in our town of Seward. Again, we sincerely apologize for the inconvenience and negative surprise that you experienced. Please contact us by phone the next time you visit, we will happily accommodate your requests and hopefully make up for your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 16, 2017

We had a very nice stay for two days in Seward. The hospitality was great and the rooms were very clean. We would stay there again for sure. The pool and hot tub was a nice addition too along with their continental breakfast! I would recommend this hotel to any of my friends.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank markgU9745WC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 10, 2017

Stayed in November for two nights. Requested harbor view room was in good condition but differed from pictures that showed the newly renovated units. Room itself was fine; however the noise from renovations was disruptive. Continental breakfast is appreciated but some items were not very good (egg "omelet" and stale bread items for example). Small pool but clean.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank AK2AR427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 9, 2017 via mobile

My wife and I had a good visit at the Harbor 360. The staff were friendly and helpful. The neighboring room had dogs that were left alone and barked quite a bit. After not getting much sleep the first night we notified management who moved us to a different room and comped the second night.

Stayed: November 2017, travelled as a couple
Thank damoosewhisperer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 9, 2017

Stayed here 4 times over the course of a few weeks for business. Staff was extremely friendly and rooms were always clean and comfortable. Since the hours of my work sometimes didn't fit with check in and check out times they were accommodating for early check in/late check out.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank midwifemom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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