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“Weird Vibe”

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Holiday Inn Express Atlanta-Kennesaw
Ranked #19 of 30 Hotels in Kennesaw
Reviewed 20 July 2010

I wish I had read these reviews. I usually love HIE, but this one, for lack of a better term, has a "weird vibe". I felt it from the night and day staff. They need some major costumer training intervention or let the gentlemen and lady cleaning on the 4th floor work the front desk. The problem is this is a renovated hotel, the mattresses are poor quality and very bouncy, and you walk into a very stuffy hot room upon arrival. I think I could have handled it though because they do have the HIE "goodies" if they just had some friendly outgoing people with some customer service training at the front desk taking care of you. I asked a question....just where the location of something was.......and felt I was being a nuisance. If you do stay here, make sure to stop at a rest area and pick up a coupon so you won't pay full price...it isn't worth it.

  • Stayed: July 2010, travelled on business
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3  Thank YSCLEX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (178)
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165 - 171 of 178 reviews

Reviewed 30 September 2009

Stayed one night. Canceled a return reservation later in the month. Bed was like sleeping on a boat. Sink and mirror are in the bedroom area separate from the shower and toilet. In middle of my shower I forgot that my shampoo was out in the other room. Entrance to this motel, going northbound on the Interstate, is tricky. You have to do a "Uey" in heavy traffic to reach the motel entrance. Breakfast area is small, just off from check in counter. Only one restaurant in the area, and it wasn't good, unless you want to risk your life walking across the busy highway. Counter staff was okay, explaining that apparently a bed support was broken or missing.

  • Stayed: September 2009
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1  Thank paradise56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2009

Our Vacation in North Georgia didn't go as planned and we desperately needed a hotel in the Kennesaw area. We just stopped by and made enquiries. Within 2 minutes, we were sold on this one. The reception staff were just so helpful, namely Deb, Sue & Kim.
The breakfasts were excellent, (Thanks Nancy), and the facilities were excellent. The kids were occupied all day in the clean pool.
The entire hotel was serviced similar to any 5 star that I've ever stayed in around the world. The family room we had was plenty large enough, the wireless facility worked excellent, the location couldn't have been better. Infact we made so many friends in the 6 days that we were there.
I would recommend this hotel to all & sundry, but let's be honest, It's the staff that make it. They work as a well-knit team but make you a part of their family. Loved every minute of staying there. We will be back next year for sure.
Dave & Karen Greet
England

  • Stayed: August 2009, travelled with family
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Thank vigilbeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2009

We were traveling on I-75 and needed a clean but nice, budget friendly hotel and we found it. We had a coupon for $69 but it was on a Thursday night. Our beds were comfy and had an ok breakfast in the morning. I will say they had some really good coffee...not sure what kind it was but it was really good. Maybe because it was just made...who knows but i would definately stay here again.

Stayed: June 2009, travelled with family
Thank gatorgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2009

We stayed at this Hotel on the way to Florida March 1st. We had a party of eight and took two rooms. When I was checking in another gentleman was also checking in and had a coupon he got a one of the rest areas. I asked if I could get the same price as him ($69.00 compared with $107). The UNHELPFUL staff said no, not without a coupon. They were very good at telling me all the things I couldn't get. I thought maybe they could give me a price adjustment on just one room. No. I could have got in my car and driven 30 miles back to the rest stop, but after 14 hours of driving I didn't want to do that. The next day I spoke to the Guest Service Manager Joe Moore who could have given me a price adjustment, but would not. He gave me some bogus line about if he was audited they would question why he made a rate adjustment without the coupon. Hey JOE, it's called CUSTOMER SERVICE! Please do not patronize this hotel, or if you do get a coupon first, you will save a lot of money. Maybe other people feel that $117 with tax a night is a good deal, but they don't realize they're getting ripped off.

  • Stayed: March 2009, travelled with family
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1  Thank JoeSacamano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2009

The staff at this hotel is amazing., they make you feel like you are part of the family.The location to downtown Atlanta is 20 minutes. The service and the cleanliness is just as amazing as the staff. I have been coming to this area for 2 years and this is by far one of the better hotels in the area.

  • Stayed: March 2009, travelled on business
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Thank mrmann66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2008

I've stayed at this hotel twice-November 2007 and February 2008 and both stays have been very nice. This property is located just off I-75 in the northern Atlanta metro area and offers a great rate. Front desk staff is efficient, friendly and helpful. Rooms are clean and modern. Location seems safe (which can be a big concern around the interstates in Metro Atlanta) with well lit parking areas. There are several restaurants nearby and a Starbucks adjacent to the property. Breakfast is good with a decent variety for a complimentary continental.

  • Stayed: February 2008, travelled solo
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Thank gsp_lab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Atlanta-Kennesaw

Address: 2485 George Busbee Pkwy NW, Kennesaw, GA 30144
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kennesaw
Price Range: $155 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Atlanta-Kennesaw 3*
Number of rooms: 147
Official Description (provided by the hotel):
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express hotel in Kennesaw, GA. Guests here enjoy an ideal location between Interstates 75 and 575 with easy access to Marietta and Atlanta. With over 1,200-sq ft. of meeting space, free wireless high-speed Internet access and a 24 hour Business Center we're an ideal stop for Business travelers in Kennesaw, Georgia. Our hotel's location in the Atlanta area puts you minutes from Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields. Kennesaw State University is just two miles away and hosts many sporting events and tournament. ... more   less 
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Also Known As:
Holiday Inn Express Atlanta-Kennesaw Hotel Kennesaw
Holiday Inn Kennesaw
Holiday Inn Express Kennesaw
Kennesaw Holiday Inn

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