So they told me they needed another credit card just to hold my room, that they would NOT charge my card. When I got home I checked my bank statements to find almost $700 dollars charged to my credit card when they said my credit card was just for hold! There was another credit card on file that all room charges were supposed to get charged to already. When I called them for answers, the receptionist sounded busy, got my phone number & said they'd call back & today is the 4th day, I haven't heard anything back from them. I'm calling them back today & if they don't send me a detailed summary of all charges, what does that say about them? That they don't need to give me the reasons why they took my money? I have kids I provide for & I'm not a rich person either. I'm looking for logical answers I still haven't gotten.
- Official Description (provided by the hotel):
- Pets not allowed. ... more less
- Reservation Options:
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- Also Known As:
- Clarion Suites Downtown Hotel Anchorage
- Hawthorn Suites Anchorage
- Anchorage Hawthorn Suites
- Clarion Suites Downtown Anchorage, Alaska