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Baymont Inn & Suites Springfield
Ranked #11 of 38 Hotels in Springfield
GreenLeadersGold level
Reviewed 14 April 2012

I have written a very positive review of this property in the past. However, upon my return, I noticed several troubling problems as a woman traveling alone. The double lock in my room did not work unless forced. Once I did get it locked, I was almost stuck in the room. Also, neither exterior door requiring a key for entry was working. Anyone could walk into the property at any time of the day or night without a key. I'm sure the management knows about this problem and am surprised that they haven't corrected it. In so many other ways, the rooms are well taken care of. I will likely look for another hotel for my next trip to Springfield.

  • Stayed: April 2012, travelled solo
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Thank Christa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 15 April 2012

Dear Guest,
We appreciate you choosing us and placing an honest review about our facility. Please understand that there is nothing more important to us other then your feedback as feedback given by our actual guests give us a direction to where we can improve. Our back entrance door stays unlocked until midnight. The door does get locked after midnight where guests will need their room key to access the hotel. We regret that your room door lock`s 2nd lock did not work properly, We wish if you would have brought to management associate`s attention, I am sure they would have fixed it right away. Once Again we regret that your experience was any less then 100% & We promise to be perfect next time when you come visit us next time. Thank you for reading & best wishes to you

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1,227 - 1,233 of 1,356 reviews

Reviewed 24 March 2012

We stayed at the Baymont Inn and were extremely pleased with the overall conditions and value. The facility was modern and very clean and the hotel staff was helpful and friendly. The location is very convenient for travelers on Hwy. 55. and is close to many restaurants. I would definately stary here again,

  • Stayed: March 2012, travelled as a couple
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Thank Ghiapet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 25 March 2012

Dear Guest, We so much appreciate your business and your review. We thank you for taking some time out of your busy schedule to write about your experience about your stay with us. We have been considered as one of the best value place in Springfield area for years. your review is going to be useful to many other guests who are looking for the best value for their money. We will wait to see you again. Best wishes to all and thank you for reading

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Reviewed 19 March 2012

Very attentive staff. Clean rooms with a refrigerator, microwave, flat screen TV, King size bed and a nice shower. Quick check in and we were provided with the type of room that we requested. Well lit parking lot and I felt that our car was very secure. Excellent value for the mone and I will stay at this property the next time that I am in Springfield.

Room Tip: Requested room on a higher floor away from the elevator.
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  • Stayed: March 2012, travelled as a couple
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Thank BobACrystalLake_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 20 March 2012

Dear Guest, We so much appreciate your business & Review, We are glad that you were very pleased with your stay. Your review is going to be very helpful to others on this website, It will help them choose a right place for their money. Thank you for being our guest, Thank you for reading, Best Wishes to all

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Reviewed 11 March 2012

Stayed here 2 nights on business, and was very happy!! Entire hotel is smoke free, has a Cracker Barrell not 100 feet away, easy on and off of I-55.....rooms are CLEAN, beds very comfy, nice breakfast area and coffee in the lobby 24 hours a day!

This hotel is only a mile or so from the state police training academy, and there are ALWAYS state troopers staying there. Only the most ignorant thief would break into a car in this hotel parking lot---marked and unmarked state police cars everywhere!!

  • Stayed: March 2012, travelled on business
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Thank ASMTSM04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 12 March 2012

Dear Guest, We so much appreciate your business and your review. Our trained staff takes a great pride about keeping our place the cleanest from corner to corner and your comment is a reward to them. We are glad that easy on/off from I-55/I-72 & a Cracker Barrel next door made your stay convenient. thank you for being our guest and we will wait for you to see us again. thank you for the opportunity and best wishes to all.

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Reviewed 5 March 2012

Right off interstate 55 just south of the city of Springfield. Clean & comfortable room. Staff was professional and friendly. Easy city to get around so no problem with the location. Will stay here again.

  • Stayed: May 2011, travelled solo
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Review collected in partnership with Wyndham Hotel Group
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 6 March 2012

Dear Guest, Thank you so much for choosing us, We appreciate your business and your review. Your review is extremely important to us as it makes us educated about our job. We are so glad that your were satisfied with your stay, We will wait to see you in future. Thank you for reading and best wishes to all.

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Reviewed 26 February 2012

We stayed at Baymont Inn for 2 nights. Looks "bunker-like" from the outside and is situated right next to the interstate. But once your inside it's more or less cozy. Each room comes with a fridge and a microwave.
Everything was clean. Staff was not overwhelmingly friendly.
Of course you will get a complimentary breakfast, toast, waffles, yogurt.... But all is served exclusivly on one-way dishes and cutlery, all made of plastic. Isn't it time to go green and get real dishes?!

  • Stayed: February 2012, travelled as a couple
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Thank uskern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 27 February 2012

Dear Guest, We truly appreciate your business and your review, it makes us glad to know that you found our place very clean and our in room Micro/Fridge added a convenience to your stay. We deeply apologize if you did not find our staff overwhelmingly friendly. They should be on their toes all the time for all the guests. We have made notes of your suggestions on using real plates other then foam plates. It will be passed to the upper management Once again thank you so much for choosing us and We will hope to see you in future. Thank you for reading and best wishes to all. .

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Reviewed 23 February 2012

I have stayed at this hotel a couple times over the past few years and have always found the rooms clean, comfortable and well-appointed. As close as it sits to the interstate I have never had a problem with highway noise. Free breakfast incuded hot items and was very good. We had a no-smoking room and there was no noticeable odor. On a previous visit, one of the couples we were with complained about the smoke smell in a no-smoking room, but the staff were quick to remedy the situation with a new room. I frequently stay at Holiday Inn Express when I travel, but for 25-30% savings this hotel is a great substitute.

  • Stayed: February 2012, travelled with family
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this reviewResponded 24 February 2012

Dear Guest, We so much appreciate your business and your review. We are glad that you were very happy with the value, breakfast choices and the cleanliness of our hotel. Our trained & efficient staff takes great pride when reviews like yours are shared in our employee meetings. We will wait to see you in future and hope you do well. Thank you. For reading and best wishes to all.

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Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
#1 Best Value Hotel in Springfield
Price Range: $69 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 
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Also Known As:
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn And Suites Springfield
Baymont Inn Springfield
Springfield Baymont Inn

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