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All reviews fire pit two bedroom suite full kitchen an extended stay breakfast crew waffles panera bread outside patio fresh fruit smokey bones great place to stay sausage red lobster extra towels cold cereal home away from home great bed
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Reviewed April 22, 2016 via mobile

We had been looking for a two bedroom hotel and this was a great choice. Our visit started with a great greeting from Andrew. He gave us all the answers to our questions.
The room was more than adequate, two separate bedrooms, one with King , another with a queen. Two baths, a full kitchen, and all we needed. Tv, wifi, good lighting.
There is full breakfast, and some evenings have food and drink.

Stayed: April 2016, travelled as a couple
Thank DMWFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded April 23, 2016

Thank you for taking time to visit Trip Advisor and for sharing your thoughts and feelings pertaining to your last visit. We are happy that you chose to stay with us here at Residence Inn. We are also pleased with comments such as yours. This shows that we are fulfilling our obligation in giving good customer service. We are pleased that you were happy with your room as well as the amenities that you were able to take part in. We hope that when you are making your future travel plans that you will once again come to stay with us. Once again, thanks so much for your kind words!

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Reviewed April 20, 2016

Residence Inns of course are a chain. We needed a place to stay for a night while our home here in town needed work.

What a surprise! This lovely property was carefully appointed; the rooms were roomy and aesthetically pleasing, absolutely spotless.....and the morning meal was a real smorgasborg of choices, not just carbs and a single hot offering. Service was lovely and the mattresses were new. Would recommend!

Room Tip: End rooms are always the most peaceful.
  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
Thank caringinthemoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded April 23, 2016

All of us here at Residence Inn were pleased to read the comments you placed on Trip Advisor. We are especially happy that you enjoyed your stay and that you found everything to your satisfaction. We take great pride in providing good customer service to our guests and seeing them happy makes us happy knowing that we are doing our job. We hope that you will chose to stay with us again when you make your next travel plans. Once again, thanks very much for your kind and thoughtful words!

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Reviewed March 28, 2016

We stayed in the 2 bedroom suite. Plenty of room for a family. Room was clean, quiet and comfortable. Free Breakfast was awesome!!! Big variety of hot and cold items. Pool and hot tub was very clean and warm. Great Location for all Springfield attractions. Friendly and helpful staff. Will definitely stay here next time we are in the area.

  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank bminnick24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded March 29, 2016

Thank you for visiting Trip Advisor and for sharing your thoughts and feelings in reference to your recent visit to Residence Inn. It pleases us that you were pleased and your expectations were met. It was nice to hear that your encounters with the staff were helpful and welcoming. We take great pride in delivering good customer service and your testimony lets us know that we are doing our job. It is our hope that when you are making your next travel plans, and should you be in the area, that you will once again visit us here at Residence Inn. Once again, thank you for your kind words.

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Reviewed March 23, 2016

First, you can't go wrong with residence inns by Marriott. Always clean, well stocked and appointed. This particular location offers a nice after 5 cocktail and light fare offering. The service is good and the rooms are just fine. I had one issue checking in and the staff jumped to take care of it efficiently and quickly. Highly recommend this place for a Springfield stay.

Room Tip: Watch second floor at deck level.
  • Stayed: March 2016, travelled on business
    • Cleanliness
    • Service
Thank KCLOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded March 26, 2016

Thank you so much for visiting Trip Advisor and for sharing your comments pertaining to your recent stay with us. We were happy that your expectations were met and that you had an enjoyable visit. It pleases us to know that your issue was taken care of promptly and in a pleasing fashion. Giving good customer Service is our main aim and receiving comments such as yours, reassures us that we are doing our job. At this time the staff joins with me in wishing you a happy Easter! We hope that you will choose us one again when making your future travel plans.

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Reviewed March 8, 2016

Our stay here was fantastic! The hotel was so clean and neat and so welcoming right away as soon as you walk through the door. The staff was extremely welcoming and accommodating from check-in to check-out. The night we arrived they had served tacos in the evening for dinner with complimentary drinks which was actually very delicious and was a nice change of pace rather than having to go out to eat dinner. Then when it comes to breakfast in the morning the food was equally as delicious and the staff was very friendly. Our stay here was wonderful, and although we only stayed one night I would definitely stay here again and I recommend this hotel to everyone staying in Springfield. This hotel was by far the nicest hotel and very well kept and in a nice surrounding area and very close proximity to sites and places to eat. If you are staying in Springfield, please consider this Residence Inn and you will NOT regret it! I love every Residence Inn I have stayed in, and this one did not disappoint one bit! Love it! Will stay again!

Room Tip: A room higher up has an amazing view of the sunset in the evening
  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darin D, General Manager at Residence Inn Springfield South, responded to this reviewResponded March 9, 2016

Thank you for visiting Trip Advisor to share your thoughts and experiences. It pleases us to know that your stay here met with your satisfaction. We are happy that you were able to take advantage of the amenities provided and they were enjoyed. We all join in thanking you also for your kind and thoughtful comments about the hotel as well as the staff. Providing good customer service is something we take pride in, and after reading your comments, it tells us that we are doing our job. Thanks again for sharing your thoughts and feelings. We hope that in making your next travel plans that you will once again stay with us.

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