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All reviews pool area was clean hot tub turkey sausage minute drive bed was comfortable staff was friendly the breakfast area breakfast lady waffles the hotel is clean stayed here for two nights average hotel per night fresh fruit room was large we've stayed nice stay
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Reviewed December 9, 2015

Stayed at the Fairfield for a doctor's appointment and some Christmas shopping spread over 2 days. This hotel has been nicely updated with snazzy carpeting and furnishings. The 3rd floor room was VERY quiet. I appreciated having lots of easy access and options for electrical plugs for devices. Affordable and comfortable. The desk staff were super friendly and happy to help. Would definitely recommend.

  • Stayed: December 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank lorib460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe G, Manager at Fairfield Inn Springfield, responded to this reviewResponded December 10, 2015

Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey.

As a Marriott Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Joe Gietl
General Manager
Fairfield Inn Springfield IL
ffi.spifi.gm@marriott.com
217-793-9277

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 21, 2015 via mobile

In a 6,000 road trip, this facility was the nicest place we experienced. It has a great location near several restaurants - we just walked next door to a very nice Red Lobster. Our room was roomy & well appointed, had a pleasing decor and was spotlessly clean. The beds were great with plenty of pillows. The lobby & eating areas were equally clean & nice. The breakfast was ample with a wide variety of choices. The front desk staff were pleasant, friendly & efficient. We enjoyed the pool & hot tub, both of which were well maintained. There was even a nice laundry facility available. Overall, we had a wonderful experience here - thanks!

Stayed: October 2015, travelled with friends
1  Thank Bashley2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe G, General Manager at Fairfield Inn Springfield, responded to this reviewResponded October 23, 2015

Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey.

As a Marriott Rewards Platinum member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Joe Gietl
General Manager
Fairfield Inn Springfield IL
joe@finehospitality.com
217-793-9277

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2015 via mobile

I booked about two hours ahead while on my annual southern road trip from my Marriott app on my phone. That in itself was a great experience - took less than a minute to reserve. Greeted at the front desk by a friendly,smiling helpful gentlemen who promptly checked me in. Hot breakfast in the morning very nice with a nice welcoming note from the hostess. A great experience.

Stayed: October 2015, travelled solo
Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe G, General Manager at Fairfield Inn Springfield, responded to this reviewResponded October 12, 2015

Dear Terry


Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey.

As a Marriott Rewards Platinum member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Joe Gietl
General Manager
Fairfield Inn Springfield IL
joe@finehospitality.com
217-793-9277

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2015

Good friendly staff. Crowded weekend at the hotel and still run very nicely. Good hot breakfast in the morning. Room was clean and comfortable. Nothing spectacular for scenery in the area. Close to a few restaurants and walking distance to a couple more.

  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank HOTROD37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this reviewResponded September 29, 2015

Dear HOTROD37,

I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

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Reviewed September 22, 2015 via mobile

The hotel is located right by shopping and fast food. Walmart across the street which was very convenient. Very quiet! I recommend third floor. Very clean and the staff was very courteous. Great attention to detail. The breakfast was hot. I will be back!

Stayed: September 2015, travelled with friends
Thank Sara0723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this reviewResponded September 23, 2015

Dear Guest,

Thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

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