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“Good 'ol Chipotle”

Chipotle Mexican Grill
Ranked #219 of 693 Restaurants in Cambridge
Price range: US$5 - US$10
Cuisines: Mexican
Restaurant details
Reviewed March 26, 2017

Trust the well known menu.
PROS:
* location, at hand and easy to stop for a quick meal
* trusted menu, you know what you get
* design: Boston and Cambridge Chipotles ooze cool, modern, hip look.

CONS:
* service was careless, not costumer-focused. Personnel were un-engaged and clearly were being forced to work under threat (sarc). Not a smile or a kind word, they chattered among themselves, ignored questions and continued chatting, made sloppy mistakes, and did not keep the place very clean (as most Chipotles usually are). Some of them idling or looking at their phones when tables, floor or clients needed attention. Would not come back because of that. Too many other options out there.
* bathroom: one needs a code to go, bathrooms were hard to access (not for the handicapped), paper on floor, splashes, parts broken, and smelly.

In sum, good location, same 'ol good menu, poor service, not very clean. Go if you must.

Thank Woodlandsartgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 27 reviews

Reviewed March 23, 2017 via mobile

A quick meal can be grabbed here!
Food is the same as is in the chain of restaurants.Filling and just about average!
Usually crowded during meal times!

Thank Shalu2127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 20, 2016

This is your typical college town Chipotle. It is right in the heart of Harvard Square and perfect for a quick lunch or dinner. My family is gluten free and it is always great to know that 90% or their menu is gluten free. My only reason for four stars is that the tables were dirty and the place did not seem very kept up.

    • Value
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Thank kenapastore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2015 via mobile

Too crowded but serves amazing food. Miss chipotle in India.

I enjoyed it every time I ate there and would love to visit again..

Thank Shwetaab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 7, 2015

Kudos to the really helpful staff. You guys went above and beyond for me today. Good work. The food is always fresh and the outdoor seating area is huuge. You'll never have a problem finding a table.

    • Value
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Thank arikkatzenberg2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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