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Reviewed September 21, 2020

Quiet place for familly to relax and enjoy the see.
The place is fare from all live stress and noise, perfect to drive motor Bike or walk in the country
The staff is hard working to please the guests.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Matsan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanni Mereu, Marketing at Hotel Club Saraceno, responded to this reviewResponded September 24, 2020

Dear Matsan2014,
thank you very much for your positive evaluation and short feedback. We are happy to read that you were able to completely relax and enjoy your well-deserved vacation.
We look forward to your next visit and send you best regards from Sardinia
Nanni Mereu | Guest relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2020 via mobile

On arrival we been picked by club car and avoid carrying heavy languages.
Resort territory extremely clean and well looked after. Beautiful swimming pool , clean beach ( sun beds and umbrellas provided). Room slightly outdated but again was very clean .
We had only breakfast included therefore we also paid 25£ per person for dinner with unlimited drinks. Worth it ! Very nice food ! Multiple choice of fruits, sweet treats and great choice of seafood!
In the evening we stayed in the hotel bar ( outside area) where despite Covid 19 restrictions had some nice time with life music ! I definitely recommend this hotel for short or long stay for fair price !

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Natalija S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanni Mereu, Marketing at Hotel Club Saraceno, responded to this reviewResponded September 19, 2020

Dear Natalija S

thank you very much for this wonderful review: a complete modernization of a room category is planned shortly, and we are sure that if you liked our hotel you will also appreciate the new version of the rooms.
Always follow us on our website and on social networks for all the news!
Sunny regards,
Nanni Mereu | Guest relation

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Reviewed August 25, 2020

We stayed 10 days during the first half of August, and in spite of the relatively high number of guests the hotel did not feel crowded, rooms have good sound isolation and AC so we never had trouble sleeping or resting during the day. All the staff was friendly and helpful, speaking good English when our basic Italian was insufficient. We appreciated the beach restaurant's food and service quality.

Only downside: because of the Covid measures, the dinner buffet was reserved to guests with dinner included until after 2045, and we had to reserve in advance in order to have a table even after that time, which wasn't super convenient.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vkvghn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanni Mereu, Marketing at Hotel Club Saraceno, responded to this reviewResponded September 24, 2020

Dear vkvghn
thanks for your evaluation. We are delighted that you enjoyed our hotel. We would be delighted to see you again at the Hotel Club Saraceno in Arbatax.
Greetings from Sardinia
Nanni Mereu | Guest relation

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Reviewed July 30, 2020

COVID
I'd like to start by stressing that our visit happened during covid times, meaning the place was probably less crowded than usual and the services might have also been adjusted accordingly. The staff took all necessary precautions, disinfectants could be found before entering common areas, every table and even sunbeds were cleaned immediately after guests left, mandatory masks in shared areas. Guests weren't allowed to handle the food themselves, it was instead handed over by the staff - also very nice. Even the salt and pepper were packaged, one time use only. The menu was available after scanning a QR code to prevent unnecessary contact. Even the straw in my cocktail was put there using a pair of tweezers.

THE POOL
Newly built panoramic pool with salt water looks beautiful and is plenty big. As it was mid july, the water was pretty warm and pleasant. There were usually very few sunbeds available in the afternoon - as usual, guests left their towels and stuff since morning and often times didn't even visit the pool in the afternoon. We highly recommend paying 10EUR for the "infinity pool view area", which comes with cushioned sunbeds, whirpooled infinity pool, a drink and a small snack. Considering only the aperol spritz costs like 8EUR when bought separately, this was a bargain and money well spent.

THE ROOM
Originally we tried booking the SUPERIOR room, which was more expensive than the BASIC right off the bat, but we wanted to pay for the ocean view as this was our honeymoon. After learning there's an additional 35EUR fee per day, we opted for STANDARD room, that was also slightly more expensive than BASIC, but without additional fees paid upon arrival.

We got room nb. 12, that was on 1st floor with a balcony and, in my opinion, a pretty decent ocean view overlooking the bay. The entire room felt like what we would imagine was Italian countryside, with low ceilings, colorful walls, tiled bathroom and wooden decors. And we loved it. As a four-star hotel, the room came with nice amenities like stitching kit, free digital vault and various cosmetic accessories.

THE BEACH
There were three rows of free sunbeds and we never struggle to grab a vacant one. First two rows are paid. You can borrow a free towel at the lifeguard tower, the replacement fee (if you're staying for longer) was 2EUR. In the morning there were also free paddleboard rentals, kayaks, free windsurfing classes etc. We could sometimes smell sewage, most likely due to the fact the hotel is at the end of the bay. The sand wasn't completely smooth, there were tiny pebbles. Overall the beach felt pretty clean.

THE FOOD AND DRINKS
We stayed on full board and couldn't complain. We consider ourselves rather demanding wine consumers and the free house wine that came with lunch and dinner was delicious.

Lunch and diner cuisine was a mediterranean open bar - plenty of seafood, fish, local goodies like pork cuts, beef. Plenty of veggies and cheese. Delicious pizza and pasta (no surprise, we're in Italy). Excellent place for those who want to eat healthy. Wouldn't recommend for a vegetarian or vegan (maybe there's a possibility to schedule different meals in advance). Meals were handed over by the staff, you simply browsed the dining area and asked for whatever caught your eye. However we would appreciate some cards next to the meals explaining what we were presented, as the staff often couldn't explain the meal in English and we sometimes had to guess whether we'll like it or not. Not a huge deal though.

Breakfasts were pretty typical - open bar with seating on a patio overlooking the bay. You could find eggs, sweets, sausages, ham and cheese, yoghurts, oats, fruit and pastry. No milk alternatives.

There were also two bars on the premises, which served small snacks during the afternoon and I believe you could also have a full sized lunch, if you opted for half-board. There was a selection of burgers, pizzas, pastas, salads etc. Various cocktails below 10EUR, delicious ice-cream. I highly recommend trying out Mirto mule, which is a Sardinian twist on my favourite drink, Moscow mule, and I absolutely loved it.

THE SERVICE
Everyone we encountered felt very professional, spoke at least some English, we never had communication issues apart from explaining some of the meals. Considering we visited a southern country, we usually only waited for a few minutes to be served at the bar. I'm accustomed to being served in 30min intervals and waiting for 15 for a round of drinks when visiting countries like Italy or Spain so this was a pleasant surprise.

SPORTS
The fitness center is not just a wannabe fitness with few mats, small dumbells and treadmills. There are both kettlebels and dumbells up to 40KG!! two olympic size bars, plates up to 100kg, squat rack... anything I could imagine to have a proper workout. It's just hot as hell in there. The 25m pool was near empty in the mornings as well, so don't forget to grab a pair of goggles.

OTHER
There were plenty of children during our stay, expect screams during dinner, bowl tossing and general commotion. If you want to relax without any children around, you shouldn't come here, this hotel is definitely children friendly. We didn't have any issues with that tho.

Room tip: STANDARD room is the highest rank without additional costs (at the time of our stay, SUPERIOR was additional 35€ per day)
Date of stay: July 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank honzad42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanni Mereu, Marketing at Hotel Club Saraceno, responded to this reviewResponded October 7, 2020

Dear Guest,
thank you for your kind review, we are really glad to read that you enjoyed your stay with us. Compliments for a job well done are always rewarding and motivate our team to go on their way to make our guest’s stay a memorable one.
We hope to be able to welcome you soon again in Arbatax for other magic moments!
Best regards
Nanni Mereu | Guest relation

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Reviewed July 14, 2020 via mobile

Top quality services, friendly personnel, beautiful location where rooms are fully surrounded by Mediterranean vegetation, ideal for families where kids can enjoy the “Young Club” with many activities every day. Great variety of international and typical food always available both at the restaurant and at the beach bar. Fantastic new swimming salty water pool, perfectly maintained beach and a number of activities daily organized (windsurf, kayak and sailing courses free in the morning and pay for private lessons)

Date of stay: July 2020
Trip type: Travelled with family
Thank nicoladecol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanni Mereu, Marketing at Hotel Club Saraceno, responded to this reviewResponded July 22, 2020
Google Translation

Buongiorno nicoladecol,
grazie per aver condiviso su Tripadvisor la sua positiva esperienza di vacanza all'Hotel Club Saraceno. Ci auguriamo di poterla ospitare in futuro per una nuova vacanza nella Baia di San Gemiliano.
Cordiali saluti

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