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All reviews nice resort table tennis small town families with children large swimming pool sunbeds caves sardegna channels sea port beaches
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Reviewed July 24, 2017

Before visiting I had read various reviews, both positive and negative. I’ll get straight to the point. Don’t get put off by the negative ones. The hotel is at a fabulous location right between the sea and the mountains, thus no matter which way you look the views are breathtaking. The main building and apartment houses are set in natural setting with prevalence of native Pinus species, which together with plentiful rocks give the place rock garden atmosphere. Other, not native species, such as Eucalyptus gunni, Phoenix canarienses, Agave sp., Yucca species or Chamaerops humilis (which could be considered native), are incorporated within the landscape but do not spoil the overall Sardegna natural look. We traveled with two teenagers and therefore stayed in two rooms (next to each other) in an apartment building facing the sea. Right from the balcony we could enjoy the sea view in between the pine trees. We didn’t pay extra money for the view, we were just lucky. The apartments were big enough for two persons, equipped with an AC, safe and a TV. I don’t know if the hotel has bigger rooms, but for families 2+1 the room we’d had would be probably too small. Nevertheless going for two separate rooms proved to be a right decision. The AC came very handy especially on humid days/night which occurred at the end of our stay. The CRT TVs in both rooms certainly remember the previous century and the choice of channels was rather limited (6?) but this didn’t bother us at all since we don’t go for hols to watch TV. However being able to see parts of the tour de France and listen to a music channel as a background would not be frowned upon. The bathrooms were equipped with a sink, toilet, bidet and shower corner. Both rooms and bathrooms were cleaned on a daily basis. The choice of food provided in the restaurant was broad and it didn’t get boring even towards the end of our stay. This is a contrary to some reviews which I read before so maybe this has changed recently. The pool is big enough to accommodate quite a lot of people at the same time having depth from a few feet to 2.20 meters. At certain times there were only very few people in the pool so proper swimming was possible. There are enough sun beds and sun umbrellas around the pool and we had no problem finding free ones no matter what time we came. Some areas around the pool were shaded by trees but these were the most lucrative for obvious reasons. The water in the pool was salty, something I don’t mind at all. I reckon using salt water makes it easier to stay in line with any health requirements. If you don’t bring your own towels, to can borrow some at the reception for 3 euros per towel and deposit 10 euros which is given back upon return. There was one bar at the pool which served all kind of drink but could get busy at peak times. This may get even worse during the main season in Italy which is August. As for the staff, all people we dealt with were really nice and friendly. Apart from Italians, there were a lot of Slovak young people (I guess students with a summer job) employed as waitresses and bartenders. The Slovaks were fluent in English and even the Italians did their best to speak English, just like I did my best to pick some Italian words and phrases. Animators, mostly Italians, did speak basic English and they tried to use it to some extend even in their evening entertainment programs. The beach could be reached by two stair ways, one of them fully paved and the other is rather is stone/dirt path. Both are quite steep so elderly, very young kids or those with mobility restrictions could find it hard to go either way. As far as I know there is a shuttle bus scheduled in 30 min intervals which can be used for free to get down to the beach and back up to the hotel but we never used it so do your own research on this topic. The beach isn’t sandy but is made of tine pebbles. Again, there are sun chairs and umbrellas which are free to use by the hotel guests and we never had a problem find 3-4 next to each other that we unoccupied. You can borrow kayaks there (age limit 16 yo) and water bicycles. Our kids like sports so we took the advantage of tennis courts and table tennis tables which were present. The hotel lends you rackets and balls for free.
The only negative thing I’d point out was the hotel Wi-Fi. After two days of struggling I gave up and used data roaming instead. This is a tip for the hotel manager to consider. These days a properly working Wi-Fi in the HORECA segment is a must.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 11, 2017

I spent one week at Palmasera Village Resort. It was very pleasant holidays however the hotel was bit out dates especially reception and lobby. All the staff spoke English so had no problem to communicate. The bedrooms were perfectly clean. This is very good family hotel. There were mainly families with children. The resort had large swimming pool with salty water and only 85 steps away was a hotel beach. The town Cala Gonone was approx. 15 minutes walk along the seaside. The travellers at the resort were mainly French, Italian, Czech, Slovak and Polish.
Over all it was nice place to stay.

Stayed: July 2017
4  Thank StanaA110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 7, 2017

The rooms are nice and clean the location is also nice. The food was OK, but I missed fruit at breakfast. The lunch box was not nice. They even did not ask if we are eating meat. People that work in the reception can not speak English so it is very hard to communicate with them. To get WiFi you have to find the time when there nobody is near the reception.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Ugne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 25, 2017

Be aware, that it is an Italian hotel - most of the staff including waiters/receptionists do not speak English.

Certain parts of the hotel seem to be in disrepair, on the other hand the room was relatively nice and we can not complain about cleaning service - they were really good.

There is no consigliere, and receptionists with their level of English wan't help you much - they just refer you to some other person/department, where you are supposed to ask/arrange for yourself.

If you go for All Inclusive package, be prepare for "breaks" in it and that the specified times of start/end are not being always respected and you could easily find out, that bar will not give you anything already 10 minutes before scheduled end.
Hotel do not provide bottled water, so if you want/need water for night/morning, you need to buy it somewhere.

Meals (especially) breakfasts are very monotonous, do not expect much variety.

The hotel is probably suited for those, who want to be laying at the pool.
If you want to go to the beach (which is stone/gravel by the way), a lot of stairs separates you from the hotel and its pool bar, where you can get drinks - there is no hotel bar down at the beach.
There is a public bar though, so you can buy what you want there (if you have cache with you at the beach).

And by the way it is worth to grab a bike/car/boat and go to some of the beaches nearby, because they are much nicer than the beach at the hotel.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Tomáš K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2017

We spent there beautiful holiday time. It is a resort providing great service, animation program for children and also adults, the rooms clean and quiet (those with the sea view in the little houses). The beach and the sea is amazing, the best time to go swimming early in the morning. Nothing to complain.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Katarina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodrigo c, Direttore at Palmasera Village Resort, responded to this reviewResponded June 13, 2017

thank you very much Katarina
By the staff of the palmasera village resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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