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“Nice Accomodations, friendly staff...” 4 of 5 bubbles
Review of Crowne Plaza Richmond Downtown

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Crowne Plaza Richmond Downtown
Ranked #12 of 81 Hotels in Richmond
Certificate of Excellence
GreenLeadersGold level
Atlanta
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice Accomodations, friendly staff...”
4 of 5 bubbles Reviewed 22 December 2011

I travel to Richmond VA quite often on business and I always stay at the Crowne Plaza. The staff is extremely friendly. The rooms are always clean and the rate is great!

Stayed December 2011, travelled on business
Helpful?
Thank Well_In4med
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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833 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
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English first
Atlanta
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

I've stayed at this hotel a few times on business in the last three months. The customer service is excellent on every level. Brandon Harvey at the front desk is wonderful, always providing little extras to make your stay grand.

Room Tip: The business center is located in the lobby which makes it very easy to check-in for your flight and...
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  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Primustravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 12 December 2011

This hotel was perfect for what we were staying for. Visiting Richmond for 3 nights, we checked in late and were greeted by a friendly Night Manager/Receptionist. We paid additionally for breakfast on the first morning and it was fabulous. The egg/omlette chef was friendly and cherry, the selection was fresh and plentiful. The location was also very good. The room itself was nice and clean - no complaints. I wish guests didn't have to pay for parking though!

Room Tip: Ask for a room with a view - we were overlooking the James River which is nicer than an office block
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissSKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 December 2011

Room was nice and clean. Staff was very courteous. Location easy walking to downtown. If too far to walk shuttle will take you, no problem. Very quiet and really too quiet, would have liked more going on so didn't have to leave hotel.. Bar area was dead and most of hotel the same.

Room Tip: One side of hotel downtown, one side river view. I would prefer river view and as high up as possib...
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  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Orange76nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sc
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 November 2011

Great location, friendly service, food in restaurant was good! I will be back. Front desk staff was very pleasant.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lconyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
1 review
4 of 5 bubbles Reviewed 17 November 2011

My sleep and dining experience was great. I did have a problem with poor drainage in the bathroom sink...YUCK! Other than that, the staff was very good. My son and I had great breakfast experiences and Brandon Harvey, at the front desk was "Mr. Hospitality".

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, VA
Level Contributor
197 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed 6 November 2011

I dragged my husband down to Richmond so I could attend a Saturday conference at the Convention Center. The hotels closest to the hotel (Marriott and Hilton Garden Express) were full, so I looked further and found the Crowne Plaza (still walkable however). To make it more comfortable for my husband, I booked a club level room with a view of the James River and a big flatscreen TV.

Well, this turned out to be perfect. The room was spacious with all the comforts, coffee machine, fridge, microwave, even linen spray and sleep mask. The view was lovely. We could have stayed here for weeks, although we were only booked for one night.

Reception was friendly and helpful to us. The breakfast buffet was really good with fresh waffles, omelets, good bacon, sausuages and eggs. The location was near the Canal Walk so my husband could hike around while I conferenced.

Thank you, Crowne Plaza Richmond for making our stay absolutely perfect!

Room Tip: James River view is the only way to go. I couldn't peel my eyes away from the view and took man...
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  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sukibot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Richmond Downtown

Property: Crowne Plaza Richmond Downtown
Address: 555 East Canal Street, Richmond, VA 23219
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
#22 Family Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Richmond Downtown 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Visit the Crowne Plaza Richmond Downtown and discover all that downtown Richmond has to offer. You are in the heart of the financial district, shopping, dining, and entertainment. You are within easy walking distance of Shockoe Slip, Shockoe Bottom and many of Virginia s Fortune 500 Companies.The Crowne Plaza overlooks the newly restored Canal Walk and the Tredegar Civil War Museum. We are centrally located to many of Richmond's attractions with convenient access to Interstates 95 and 64, only 9.8 miles from Richmond International Airport. You will have room to work, relax and make the most of your day. Complimentary high-speed Internet, business center, and 7 layers of comfort bedding mean every night is a great night and every day starts right. Considering these options, the Crowne Plaza Richmond Downtown is the superior choice when deciding on a facility that has style and class, yet is ideal in location for anyone. Now open The Great Room proudly serving Starbucks Coffee, fresh pastries, gourmet sandwiches and soups, The Great Room features soft seating, large screen TV, wired and wireless free high-speed Internet connections--a great place to start or end your day! Attractions: The Carpenter Center for Performing Arts, Landmark Theatre, the Governor s Mansion, Kings Dominion, Busch Gardens, Richmond Ballet, Richmond Convention Center, Virginia Science Museum, Shockoe Slip. ... more   less 
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Also Known As:
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza

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