We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Comfortable”
4 of 5 bubbles Review of Richmond Marriott

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Richmond Marriott
Ranked #19 of 81 Hotels in Richmond
Certificate of Excellence
Prince George, Virginia
Level Contributor
190 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Comfortable”
4 of 5 bubbles Reviewed 5 February 2012

Consistent with Marriott quality although not as nice as the resorts or vacation club properties. Clean room with nice decor. Drive up and check-in was a hassle...better with two people: 1 to check in and the other stay with car to drive around the block. Staff was pleasant.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikzleez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

664 reviews from our community

Traveller rating
    237
    262
    106
    37
    22
See reviews for
133
106
37
313
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond, Virginia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 24 January 2012

The Marriott Hotels are my favorite places to stay based on the overall amenities, decor and service. However this one left me wanting more. The downtown location was probably not my best choice due to it's close proximity to the Convention Center and many people of questionable integrity coming in and out of the lobby. The parking was close, however the price changed over night while we stayed and when leaving we were expected to pay double. We of coarse refused since we paid the night before however this was not what we would have expected. The decor in the lobby was nice however the lobby had a bar/restaurant r in it with an open concept which made being in the lobby an unpleasant experience. When I asked for a copy of the "Marriott Story" I was told by the front desk that I could not have one. This was interesting to me and not at all what I expected. I would choose the Marriott in Short Pump if choosing the area again.

Room Tip: I would choose the upper floors since this is downtown location and not far from the VCU hospital.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank W0nderfulLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
2 of 5 bubbles Reviewed 18 January 2012

The hotel is nice but is not competitive with the surrounding facilities. It does not include wireless, microwave or refrig. Next door the Hilton does and is equal to the quality, pricing and location to the convention center. Marriott needs to update their amenities to stay competitive. Additionally Marriott decided the day before our arrival to not run the shuttles for the weekend because "there were too many people in the hotel". One reason you stay at a downtown hotel is to take a shuttle because taking the car in and out is expensive. I liked the service and facilities but it is simply not competitive. They assume since they are next to the convention center they do not need to remain competitive.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raleigh101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
Level Contributor
166 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed 1 January 2012

We stayed for one night -New Year's Eve. We really loved how everyone in the staff of the Richmond Marriott made us so welcome. I would love to come back and stay at the Marriott but I have to admit that it needs some changes. WHy were the hallways so hot? Why did the Starbucks at the lobby close so early? Why were the windows in our room so dirty on the outside?

Room Tip: Ask for the top two levels.
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Level Contributor
254 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

Came to Richmond with just my husband for a quick getaway, and this hotel was just right. It's large and well located with all the amenities. Friendly and helpful staff. Large, pretty lobby. Great gym. We had an upper-floor king room in excellent condition, wonderful beds and nice bathroom. No complaints at all!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MN_on_the_road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 12 December 2011

This hotel is just as you see pictured and well worth the cost. Staff are great, rooms are beautiful and clean. Was in town visiting friends, and they enjoyed the hotel so much, they'd come up w/ me in the evenings to hang out. I had a 2 night weekend stay. Didn't use parking. I parked on the street at night and was out and about during the day. Looking forward to a return stay. Thanks Marriott and Staff!

Room Tip: Higher floors has excellent views
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HisBeloved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 December 2011

We stayed here for my husband's college reunion and all of the couples that we traveled with, including ourselves, had beautiful clean rooms and fantastic service. The restaurant downstairs was satisfactory for breakfast and a late snack but it was nothing exceptional. We would stay here again.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.1 km away
Hilton Richmond Downtown
0.8 km away
Omni Richmond Hotel
Omni Richmond Hotel
#13 of 81 in Richmond
4.0 of 5 bubbles 1,799 reviews
0.5 km away
Linden Row Inn
Linden Row Inn
#7 of 81 in Richmond
4.5 of 5 bubbles 995 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
4.5 of 5 bubbles 1,193 reviews
0.8 km away
The Berkeley Hotel
The Berkeley Hotel
#8 of 81 in Richmond
4.5 of 5 bubbles 789 reviews
0.7 km away
Quirk Hotel
Quirk Hotel
#6 of 81 in Richmond
4.5 of 5 bubbles 603 reviews
Show Prices
Show Prices
Show Prices

Been to Richmond Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richmond Marriott

Property: Richmond Marriott
Address: 500 East Broad St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Travelocity.ca, Priceline, Marriott and HotelQuickly so you can book your Richmond Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing