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Reviewed April 19, 2018

I reserved a room block for guests of my Richmond wedding and stayed in one of the Parlour Suites. Rooms were well-appointed and spacious. The Parlour Suite was especially impressive and it was the perfect place for entertaining throughout the weekend. The valet and shuttle staff were especially friendly and helpful. It was also very convenient to have the Urban Farmhouse on the first floor to grab a quick bite or beverage.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Mer1d1th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaraHospitality, Manager at Linden Row Inn, responded to this reviewResponded April 30, 2018

Thank you for this kind review and for choosing the Linden Row Inn to host your guests during your special wedding weekend. We hope that we were able to make your stay with us a memorable one, and we would love to welcome you back again soon. Congratulations again!

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Reviewed April 19, 2018

We had a delightful stay at the Linden Row Inn. The rooms are spacious and beautifully decorated. The lovely courtyard was perfect for relaxing and visiting with family. Their shuttle service made getting around stress free.

Room tip: Handicap accessible rooms available.
Date of stay: April 2018
Trip type: Travelled with family
Thank Marilyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaraHospitality, Manager at Linden Row Inn, responded to this reviewResponded April 30, 2018

Thank you for taking the time to write this wonderful review about your stay at Linden Row Inn. We are so happy to hear that you enjoyed your time with us and we hope that you will come visit us again in the future!

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Reviewed April 19, 2018

Quaint and unassuming with a helpful friendly staff. Very quiet despite being only a couple of blocks from Broad Street. I stayed in the basic 'garden suite' room as a mid-range price point for business travel. I would certainly stay here again, but during the week. I was told this is a great space for wedding parties, who can be exuberant, i.e. - louder. Hotel is close to great restaurants, a notable deli, and nightlife.

Room tip: Garden Rooms are lower cost and nice, but don't expect perfect; this is old-school.
Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaraHospitality, Manager at Linden Row Inn, responded to this reviewResponded April 30, 2018

Thank you for your review and for choosing to stay at Linden Row Inn during your business trip to Richmond. Our historic hotel truly is a hidden gem in the middle of bustling downtown Richmond. We hope you will return again soon!

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Reviewed April 17, 2018

Jennifer at front desk was amazing. It was very busy in the hotel as I believe 2 wedding parties were staying there, yet she handled my room transfer easily and with a great attitude. A nice place where you can hang out in the courtyard and have a bite to eat or drink and visit. A nice feeling not of the standard brand hotels.

Room tip: main building seems to have more space
Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank nittanylions10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaraHospitality, Manager at Linden Row Inn, responded to this reviewResponded April 30, 2018

Thank you so much for your gracious review. We are glad to hear our staff helped to make your stay exceptional during your time at Linden Row Inn, and we will be sure to pass your kind comments to Jennifer. We hope you come to stay with us again soon!

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Reviewed April 15, 2018

We chose to stay at the Linden Row Inn based on the location, charming photographs and good reviews; however, our room and the service did not meet our expectations. Although the shuttle service and drivers couldn't have been more helpful and gracious, there were few other good aspects. When we arrived our room was dark, unheated and cold, and had a very strong chemical smell. The furniture was worn and chipped, and there were only two hangers in the closet. The room and bathroom looked improperly cleaned and serviced: one of the towels in the bathroom was rumpled and had brown stains and lipstick on it, and there were pieces of paper garbage on the bathroom floor. When we went to the front desk to ask for help with these matters, we were promised that someone would be there shortly to fix the heat - no one ever appeared - and we were told no additional hangers were available. In the end, the bathroom worked, there was plenty of hot water, and the bed was comfortable, but refurbishment is essential.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank J-V-M_ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaraHospitality, Manager at Linden Row Inn, responded to this reviewResponded April 16, 2018

Thank you for taking the time to write this constructive review. Please accept our deepest apologies for missing the mark during your stay in one of our Garden rooms.

The comfort of our guests is our top priority, and based on your review it is clear that the quality of accommodations and level of service fared significantly below our strict standards. To that end, your comments have been shared with the managers of our housekeeping, front desk and maintenance departments to ensure prompt resolution of the observed issues for the benefit of future guests.

Our General Manager has attempted to connect with you directly to discuss your experience in further detail, and to make things right. We sincerely hope that you will give us another chance in the future.

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