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Reviews (283)
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Reviewed April 4, 2018

George was excellent. Expedia assisted me in locating a hotel and George had everything ready when I arrived. The facilities were clean and the bed was comfortable with an assortment of different pillows. Along with the morning front desk staff was available to answer questions and provide assistance. I would definitely return to this hotel in Richmond. Plus it is an excellent location to balance a trip between seeing items in Richmond and Williamsburg. Thank you for a great stay.

Room Tip: Property is off to itself and in a quiet location.
  • Stayed: April 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Darcie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this reviewResponded April 5, 2018

Dear Darcie T,
Thank you very much for taking time to complete a review of our Candlewood Suites Richmond Airport. We are very happy you had a great stay with us and I will make sure George receives your wonderful feedback.
We hope to see you here again.
Sincerely,
Riitta S.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2018

Spent 2 nights here while visiting family in the area. Room was clean. bed comfortable. Kitchen well stocked. staff friendly. very reasonably priced. Will be back when I'm in the area again. Will recommend

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this reviewResponded March 20, 2018

Dear 980pamelaw,
Thank you very much for taking time to write a review. We couldn't be happier to see that you enjoyed our extended stay hotel.
We look forward seeing you here again in the future.
Sincerely,
Riitta S.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2018 via mobile

Stayed here on the way to Washington, and it did not disappoint! Spacious, and well equipped room, and the bathroom was nice as well. The grounds were well kept, and the front receptionist was patient, and very helpful. The full channel package was a nice touch as well.

Stayed: March 2018, travelled with family
Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this reviewResponded March 12, 2018

Dear Ryan A,
Thank you for your review of our extended stay Candlewood Suites.
We look forward welcoming you again.
Sincerely,
Riitta S.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 6, 2018

We stayed here two nights and we had a great time. Our suite was really roomy and it had all the kitchen accessories what one can wish for even longer stay. And the bed - best hotel bed I ever had. We slept like babys. We also used the gym which hah all the equioments needed. I can really recommend it for a longer stay.

Room Tip: I could´n hear the plains even thought we where near the airport.
  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tiina_Jari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this reviewResponded January 8, 2018

Dear Tiina and Jari,
Thank you so much for taking the time to complete a review of our extended stay Candlewood Suites Richmond Airport. Great to hear you enjoyed all the amenities and especially the beds.
We hope to see you here again in the future.
Sincerely,
Riitta S.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017 via mobile

We made a reservation months in advance. Had trouble checking in, the desk clerk could not figure out how to get us a room. We finally just left and stayed elsewhere. The staff was very unprofessional.

Stayed: November 2017, travelled as a couple
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this reviewResponded November 21, 2017

Dear Susan G,
Thank you for taking time to complete a review of our hotel. First of all please allow me to apologize for the check in and the trouble the desk clerk had processing the right credit card. Rest assured that more training has been added. Please contact me, so that I can make it better for you.
Sincerely,
Riitta S.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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