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Karen E

Wonderful holiday.

5.0 of 5 bubblesReviewed Nov 30, 2019
Everything exceeded our expectations regarding AX Sunny Coast. Marina on reception was extremely efficient & friendly, nothing was too much trouble. We had 1 request & this was dealt with kindness & professionalism by Paulina. Our room was huge & very clean, well done to the staff. We wouldn't hesitate to recommend AX Sunny Coast to anyone who wanted to stay in Malta, we had a wonderful time & will definitely be back. Thank you to everyone who helped make our stay brilliant.
Date of stay: November 2019
Room Tip: We stayed in room 403 with sea view & it was marvellous.
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this review
Responded Dec 24, 2019
Dear Guest,
Thank you for the great review of our Resort! We are glad that you enjoyed your stay and it was a pleasure to have you with us. We hope to see you again very soon.
Sincerely,
Pauline Lauria Danilin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,263)
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Reviewed November 25, 2019

This resort was right by the sea and had good restaurants nearby and although it was out from the busy areas it provided excellent and cheap public transport. All the staff at the resort were most helpful and friendly and the apartment bigger than expected with a sea view.

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Ambassador598500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this reviewResponded November 26, 2019

Dear Guest,

Thank you for the great review of our Resort! We are glad that you enjoyed your stay and it was a pleasure to have you with us. We hope to see you again very soon.

Sincerely,
Pauline Lauria Danilin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2019

This is the nicest timeshare that we have ever stayed in and our perspective is the dozens of trips all over the world. The staff was very helpful, the facility was outstanding, our room had a view of the ocean that could have been a postcard. The public bus to Valletta stops right at the property. We will be back!

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank 123RIch_S123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this reviewResponded November 23, 2019

Dear Guest,
Thank you for the great review of our Resort! We are glad that you enjoyed your stay and it was a pleasure to have you with us. We hope to see you again very soon.
Sincerely,
Pauline Lauria Danilin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2019 via mobile

We stayed here for 3 nights. The room was spacious and fully equipped with everything you need to cook for yourself, although we ate a great breakfast each morning in the restaurant and dinner was excellent too. We were lucky enough to have a sea view also. The hotel is very clean and the staff we’re extremely friendly and helpful. Would definitely recommend and stay again. Great value for money.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank Alli B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this reviewResponded November 7, 2019

Dear Guest,

Thank you for the great review of our Resort! We are glad that you enjoyed your stay and it was a pleasure to have you with us. We hope to see you again very soon.

Sincerely,
Pauline Lauria Danilin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2019 via mobile

The Sunny Coast hotel is very nice. Clean, spacious apartment. We were upgraded to a two room apartment which was much appreciated as our teenage daughter would not have liked the sofa bed in the living area as she would have had no privacy and we all would have felt a bit cramped. Big bedrooms though and comfy beds. Decent bathroom and kitchen facilities. Really very nice apartment and friendly helpful staff.

The only downside was the noise, some from building work, which is probably unavoidable anywhere in Malta, but most of the noise came from the dual carriageway half a mile away across the bay which seems to be Malta's racetrack! With the windows closed it's not bad but open it's quite intrusive. This must be an issue for many other local hotels not just this one.

The pool is lovely, not very salty and quiet in October. Lots of loungers and all clean and well maintained.

There are several restaurants right next to the hotel and the walk along the coast towards the Aquarium is lovely. Not much in the way of supermarkets nearby but enough mini marts for basic supplies. Bus stop the the rest of Malta is right outside. Buses are cheap and punctual but very busy.

PS Don't miss the motor museum in Qawra - it's excellent!

Date of stay: October 2019
Trip type: Travelled with family
Thank rachelbU6748XF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this reviewResponded October 29, 2019

Dear Guest,

Thank you for the great review of our Resort! We are glad that you enjoyed your stay and it was a pleasure to have you with us. We hope to see you again very soon.

Sincerely,
Pauline Lauria Danilin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 23, 2019 via mobile

Slight hiccup with our room when we arrived, given the wrong one and had to faff a bit getting that sorted but not the end of the world

Rooms are spacious, more so than the pictures online show, and very clean/ well presented.

Location is good, right along the seafront of the bay... shame about all the building works going on in the surrounding area but to be honest from travelling around malta over the week this seems to just be a theme of the island currently so hardly the hotels fault.

Pool area is just across the road, nice big pool on the bayside... surprising amount of shade though, first time i’ve actually found it harder to get into the sun than out at a hotel pool. Also 4 of the water features here were not working when we used it... 3 jacuzzi’s and a fountain shower so that was annoying.

Staff at the pool side bar were very rude, namely a blonde women who’s name i didn’t catch... clearly gave us the wrong drink and when we questioned it she refused to change it, rolled her eyes and walked away. Not the best customer service i reckon.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank JaqVaux
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulineL2495, Manager at AX Sunny Coast Resort & Spa, responded to this reviewResponded October 27, 2019

Dear Guest,

Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, but it looks that we let you down with a couple of things. Seeing that October is not the best month for sunshine we leave one jacuzzi operating for this month. With regards to the pool bar we apologize for the service you received and rest assured that the bar operators are informed of your comments. We hope to welcome you back to our Resort very soon!
Sincerely,
Pauline Lauria Danilin

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