I have stayed at this property several times when in Atlanta on business. The only reason I stay here is that it is convenient to my business meetings in Midtown. The property is dark, dreary and doesn't appear particularly clean. It is very atypical of Marriott in that they usually try to keep their properties up to date, but this one is tired. It is wedged between two other buildings so no room, with the exception of a few on the front, have a view of anything but a brick wall or another window of an office building.
The worse part, as I have discovered on several visits, is that the front office staff is not particularly friendly or concerned about your guest experience. I arrived last week to find the front desk clerk and the phone operator engaged in a conversation. Neither look up, acknowledged me or welcomed me, and I had to stand their and wait until their conversation was over. It's much the same with any interaction that you have with their staff. It's obvious that this is not a high priority property for Marriott or it's about to be spun off. I would say that you stay there either for convenience or for your points. Not a great property!
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- Also Known As:
- Residence Inn Atlanta Midtown / 17th Street Hotel Atlanta
- Atlanta Residence Inn