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“How hospitality is done...” 4 of 5 bubbles
Review of Hampton Inn Atlanta - Northlake

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Hampton Inn Atlanta - Northlake
Ranked #20 of 171 Hotels in Atlanta
Certificate of Excellence
Tampa, Florida
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“How hospitality is done...”
4 of 5 bubbles Reviewed 24 October 2011

I am pleased to write this review and share with fellow travelers. The Hampton Inn - Northlake location will provide a pleasant, quiet, clean, and comfortable stay for a reasonable and affordable price.
The hotel is located near stores and restaurants. Freeway 285 is within a few blocks from the hotel, which allows for quick access to Downtown and Uptown Atlanta. The rooms have the usual decor the Hampton Inns are known for, which is innovative on the use of space and achieves the goal of providing the weary traveler with comfort. (Love the armoir that hides the ironing board and has plenty of room to hang clothes and store shoes and extras).
The hotel personnel is extremely polite and professional and greet you with a smile and the "southern hospitality".
The hotel includes a business center, meeting rooms, and a fitness center.
The lobby area where the complimentary breakfast is served becomes crowded in the mornings when traffic is high in the hotel, so one may want to take their food to their rooms.
A plus for this hotel location is the proximity of Stone Mountain park; this is a wonderful place to spend a day or two with the family and enjoy the beautiful views of Stone Mountain of the lake within the park. Ask the front desk personnel for directions and they will be glad to assist.
There is plenty of free parking on premises and the nightly rate is more than reasonable and affordable.
Once again Hampton Inn has scored a home run.

Room Tip: The design of the hotel allows for most rooms to provide a quiet stay.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank flordlangeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 26 January 2012
Thank you flordlangeles,

We are so greatful for your kind words. Thank you for pointing out so many of our attributes, we pride ourselves on our decor in the rooms and are happy to hear our "southern hospitality" has shown through during our stay. We hope to see you here many more times to come. Thank you once again for taking the time out of your day to review our hotel.

As always, We love having you here!

Jonathan Denbow
Sales & Revenue Manager
Hampton Inn Atlanta Northlake
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pennsylvania
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 September 2011

We are big fans of the Atlanta Braves and so we finally decided to make the pilgrimage to Turner Field. I chose this place for its price, amenities, location and it did not dissapoint.
We stayed here for about a week for a series with the Mets and took in what both the metro and surrounding areas have to offer. The hotel is easy to get to off the exit, but it's one of those places with a bit more of a scenic route back to highway. It's situated in a business park like area which was always quiet and seemed safe. Other than that it's a typical Hampton Inn. Nice property, great breakfast, with cookies, iced tea, and coffee out in the evenings. The pool was ok. It's outside and in the blazing sun, but hey this is Hot'lanta so you'd better be ready to make nice with the heat. The pool and pool area could have used a cleaning as someone had been using the pool to shed I guess and some people had left their trash next to their chairs. Just because you're on vacation doesn't give you license to be a slob. Anyways, I digress. The room was nice, but at the time I found myself wishing that I had a booked a room with two queens rather than two doubles.
This place had a lot of bang for your buck. We would end up heading back to Atlanta for all the same reasons that took us down there this time, but ended up staying someplace else for the larger beds and just ended up paying more for less. This was our first Hampton Inn. The first of many.

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TOOM1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear Chris C,

What a great review! I appreciate the depth you went into about your stay and what you had experienced while you were here. I spoke with our Operations Manager about a possible deep cleaning of the pool and over the next few days we've team members pressure washing the desk and trimming the plants. Thank you for your suggestion! We are greatful you mentioned that we met every quality you were looking for in a hotel and are looking forward to seeing you in the Atlanta area again, even if it's at another Hampton! Next time you're in the area, or online, please take a look at our King Study room type. The King bed and pull out sofa bed give a bit more sleeping room. Just another possibility for the next time you're in town!

Thank you again for such a detailed review.

Jonathan Denbow
Hampton Inn Atlanta-Northlake
Sales and Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 3 September 2011

let me start with the good points: service was really great. the front desk receptionist the day we arrived was very friendly and helpful. the room was great. the location was very peaceful. and the kids love the pool.

not so good points: this place is a bit of a ride from downtown atlanta and also from the airport. my mom complained why i booked a hotel so far from everything. even though the room was great, it was very small compared to other hampton inn that we stayed before.

  • Stayed August 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mykell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear Mykell,

Thank you for choosing our hotel for your recent stay with us at the Hampton Inn Atlanta Northlake. I appreciate the kudos you give to the Front Desk Staff member, whom was very friendly and helpful, that will be passed along to her manager and an accommodation will be made in her file. We appologize our hotel is a bit further off the beatten path and not near to the attractions people would come to visit in Atlanta, but we hope your experience while here in Atlanta made up for the travel it took to get there.

Thank you very much once again for taking the time out of the day to review our hotel.

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northlake
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 August 2011

What what we would expect from a Hampton. Room was clean, pillows were terrible, service was good. Pool was clean. Breakfast was small but good, eggs, waffles, cereal, etc.
Flatscreen TV with good selection of stations.
Neighborhood was an office park but we walked 1/4 mi to Bambinellis for GREAT italian.
Fridge and Microwave in the king room we had.
Would stay here again if in the area.
Price was average @ 90 per night.
Cons- Air was slow to cool, no VOD on TV, no fan in bathroom (foggy mirrors while dressing)

Room Tip: King non smoking was adequate
See more room tips
  • Stayed August 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Overweightgeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear Overweightgeek,

Thank you for taking the time to fill out a review about your stay at our Hampton Inn. We like to hear that we are living up the to standards guests such as your self have set for hotels. I will bring your Cons section up with our Operations manager in a staff meeting we have every Friday to see what can be done about the foggy mirrors and air conditioning units in our rooms. Bambinellis is a fan favorite of our property and has been a locally owned and operated restaurant for 30+ years (celebrating that particular anniversary in November of 2010). We hope you are able to visit us again in the near future!

Thank you once again for pausing and reflecting on your recent stay!

Jonathan Denbow
Hampton Inn Atlanta-Northlake
Sales and Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NC
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 1 August 2011

My family recently traveled with another family to Atlanta to see the Braves play. The hotel was @ 20 minutes north of Turner Field and we didn't find traffic to be a big problem getting to or from the games. I am sure it varies depending on the time you are traveling. The rooms were clean and well stocked with linens. The pool was clean and the kids really enjoyed it. The breakfast buffet was plentiful with make your own waffles, fruit, eggs, biscuits, gravy, oatmeal, cereal, yogurt and more. I found the staff to be very helpful. I highly recommend this hotel for family trips to Atlanta.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mxboysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear mxboysmom,

Thank you for taking time out of your day to write a review about your recent stay with our hotel. So glad you, your family and your friends enjoyed your stay at our hotel while you were visiting Atlanta for the Braves game! We take extreme pride in our breakfast offerings and hope we were able to fill everyone up for the day of excitement you had planned! Please come back any time, we look forward to hosting you and your family for the next Braves game coming to Atlanta!

Thank you again fo this opportunity!

Jonathan Denbow
Hampton Inn Atlanta-Northlake
Sales and Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 July 2011

Honestly cannot complain. Hotel staff was friendly and warm. We stayed on the weekday and the hotel had a customer appreciation event in the lobby with snack and wine/beer/sodas the staff shared great stories The room itself was nice and very clean. Overall we had a nice time.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AS1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear AS1217,

Thank you ever so much for choosing our hotel for your first visit to Atlanta. We are happy to hear you had such a wonderful time. We have quite an eclectic staff, full of different and wonderful life stories in which we use in an effort to relate with our guests, I'm so glad we succeeded in connecting with you. Our Guest Appreciation Socials also fosters an opportunity for our guests to get to know each other and exchange life experiences as well. As time goes on even more life experiences are added to our repertoire. We can't wait to hear the new ones added to yours!

Thank you again for this wonderful opportunity to serve as your host to Atlanta.

Jonathan Denbow
Hampton Inn Atlanta-Northlake
Sales and Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah Ga.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 July 2011

I have stayed at this Hampton Inn several times. The staff and owners are so helpful and friendly! Customer appreciation Monday thru Thursday= free heavy munchies and beer and wine. I've actually made friends with some of the guests I've met here.

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank timemanSavannahGa_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 29 September 2011
Dear timemanSavannahGa_,

It's so great to hear that our returning guests even review our hotel. Thank you for your continued support! Our goal is to create lasting memories during a guests' time in our hotel and so very glad you stays have resulted in lasting friendships as well. The socials are designed to be a great way to interact with guests and staff members of the hotel.

We look forward to having you here again and soon too!

Thank you so very much.

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northalke
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Atlanta - Northlake

Property: Hampton Inn Atlanta - Northlake
Address: 3400 Northlake Pkwy NE, Atlanta, GA 30345-2230
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Atlanta
#12 Family Hotel in Atlanta
#37 Romantic Hotel in Atlanta
#38 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Atlanta - Northlake 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the Hampton Inn Atlanta Northlake.Enjoy a day exploring Stone Mountain Park or take a shopping break in the Northlake Mall located right across the street! Whatever brings you to this vibrant area, you'll have an incredible stay at our Atlanta Northlake hotel and our team looks forward to helping you have a wonderful trip. ... more   less 
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Also Known As:
Hampton Inn Atlanta - Northlake Hotel Atlanta
Atlanta Hampton Inn

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