I arrived at midnight at the hotel and the night auditor. Claudio was very very helpful. My room TV did not work so she changed me to an upgraded room which was extremely nice large windows, electric curtains, very comfortable bag, etc. I had a reservation at the other hotel. Indigo in town by mistake didn’t realize there was two of them, and the other hotel is very uncooperative. According to them it was a FIRST Hotel Indigo in the system. I was not impressed with them at all. They did not want to refund me my deposit since I made the reservation and 20 minutes later tried to cancel it.