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DeniseCarolina33
Charlotte, North Carolina

A lovely surprise!

5.0 of 5 bubblesReviewed Jun 10, 2023via mobile
A beautiful hotel, rooms are spacious, staff is great, location is great, and cost is reasonable! Stayed 2 days while visiting a friend and I was very impressed. I’ve never stayed at an Indigo Hotel before and this has caused me to pay more attention to the Indigo’s. I would most definitely stay again. The only thing I would want is a pool. There is no pool at this hotel, but that was okay for me.
Date of stay: June 2023
Room Tip: Valet parking is $50, but around the corner there is a self parking for $25. You can drop your...
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hawthorne, General Manager at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this review
Responded Aug 30, 2023
Hotel Indigo is definitely a hotel brand on the rise. We appeal to those seeking approachable elegance and a connection to the local neighborhood in which each property is situated. Thank you so much for choosing us amongst the many other hotels in the area. We hope our brand of hospitality will have you seeking out Hotel Indigo properties in every city you visit.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 26, 2023 via mobile

Good location, better staff and a remodeled room. Some homeless nearby but everyone minds their own business (most large downtown cities have this). Always felt safe. 10 minute walk to Olympic Park and the attractions there. The only negative, lack restaurants but a Hooters and Hard Rock Cafe are across the street. There’s also a restaurant next door. I didn’t mind because my day was exploring the city and eating near Olympic Park, the beltway or Truist Park. A lot of tours also start in this area.

Date of stay: May 2023
Trip type: Travelled solo
2  Thank TerryM641
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Funt, Owner at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this reviewResponded June 2, 2023

Thank you TerryM641 for the review! We appreciate the compliments about the staff and the location as well. Hope to see you again next time you visit Downtown Atlanta!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 25, 2023

This was our first experience with a Hotel Indigo and it won't be our last. After dropping off our vehicle with the valet, we were ushered into a generous size room. Service throughout the hotel was excellent and attentive. The only nudge was getting extra towels - it took three calls. On Wednesdays free wine and coloring is available on the second floor with Antonio and James great hosts. We met several people traveling and it was nice to exchange travel tips. Rays in the City is right next door for a lovely (and a bit expensive) dinner. The location is perfect for anyone visiting Atlanta to see the tourist sights. Would definitely come back.

Date of stay: May 2023
    • Value
    • Location
    • Service
Thank newjerseyfamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Funt, Owner at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this reviewResponded June 2, 2023

Hi newjerseyfamily!

Thank you for the excellent review and the call outs for James and Antonio. Happy to hear that you enjoyed your stay overall with us and we're looking forward to your next visit.

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Reviewed May 23, 2023

perfectly located downtown . has valet parking. Friendly staff. Nice bar.
Rooms are very clean and up to date. (ask for a corner room if possible ;-) )
This will be my new base in Atlanta for my future trips.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank babayou69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Funt, Owner at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this reviewResponded June 2, 2023

Hi babayou69,

Thank you for the 5 star review and we're delighted to be your new home base. See you next time!!

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Reviewed April 29, 2023 via mobile

Stayed here last night and had an excellent experience. All of the employees were very friendly from valet to front desk. We even got a text when we got to our room asking if everything was good. Easy walk back from Mercedes Benz Stadium after concert. Would stay here again for sure.

Date of stay: April 2023
Trip type: Travelled with family
Thank Storyteller573567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Funt, Owner at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this reviewResponded June 2, 2023

Hi Storyteller573567,

Glad you chose to stay at the Hotel Indigo Atlanta Downtown for your concert at the Mercedes Benz Stadium. It's an easy stroll to get there, State Farm Arena and Centennial Olympic Park.

See you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 6, 2023

I opted to stay at the Hotel Indigo vs. the hotel location of our large conference (sky scraper) one block away. I had read and compared reviews on trip advisor and noticed that Hotel Indigo had received almost 5 stars. I stayed 4 days/ 3 nights. Throughout my stay, the staff were attentive and friendly. My room was clean upon arrival and housekeeping attended to my room daily. Breakfast (free with my room) was hot, fast, and fresh every morning. They have a small made to order menu...not a buffet or continental breakfast items . This was a plus for me! The hotel is within walking distance to Marta, Centennial Park, CNN, Peach Tree Center, Americas Mart, and numerous restaurants. Valet parking was quick and easy. The only downside to note would be the numerous individuals hanging out on the street asking for money....but that is not the fault of the hotel staff. Overall, my stay at the Hotel Indigo was wonderful. Five stars for the staff and hotel management!

Date of stay: April 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Yevette P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Funt, Owner at Hotel Indigo Atlanta Downtown, an IHG Hotel, responded to this reviewResponded April 11, 2023

Hello yevettep2016,

Thank you for being our guest and for the compliments regarding the staff and the hotel. We're so glad you chose to stay with us and we look forward to your next stay!

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