Reception - STINKS of SEWER..... an incredibly sickly smell throughout my entire stay. when challenging staff over how this will be resolved, a shrug of the shoulders, and an i don't care attitude.
Food is literally from a freezer, and confirmed by the waiting staff, dressed up to look presentable, but poorly prepared and never ate there again.
Breakfast was equally poor, a poor selection of cold meets that simply look way past there sell by date, chopped fruits that look like they were on special at the market because again of their sell by date.
good coffee, but no bins or anywhere to put your spoons, sugar and coffee wrappings... so the place is constantly having to be cleaned.. this is no 4 star Hotel
the english breakfast is quite simply an embarrassment, and have no idea what a sausage or bacon looks like.
the room is ok, nothing like the pictures, a time double room, with a balcony that is so narrow that only two small plastic garden chairs fit..
The bathroom is shocking, you take a seat on the toilet, and smack ya head on the sink, you get up off the loo and smack ya head in the sink.. there are no shelves or cupboards for your personal items, and the hotel is so cheap, that the toothbrush glasses, are glasses, there so light and plastic, that everything then falls on the floor.
cupboard doors don't open properly, and the sliding patio door, not only get jammed, squeaks so loud, you can actually hurt yourself trying to slide it open or closed....
mini bar isnt a mini bar, its a poorly powered fridge with two bottles of water.....
Reception says its 24/7 and please do not hesitate to ask them if you need anything... unless its after 10PM and you want a soft drink.. its not possible... then the staff argue with you. EVERYONE NEEDS A LESSON IN GOOD MANORS AND CUSTOMER SERVICE.
Reception today asked me to pay in full today, i have three days left of my scheduled stay, i refused to do so as i had already paid 1000e to the hotel on my arrival. i don't think they understand fully the terms and conditions of their own employer, and refused to pay in full this morning.... the receptionist then said that i will then have to leave the hotel! In all my 30 years travel and Hotel stays, I have never been insulted so much as i have here in the Hotel Sol De Javea, and feel while i want this review to go higher up the chain, it will simply be ignored.
the POOL is more like a paddling pool, and the car parking is organised chaos....
STAY AWAY FROM SOL DE JAVEA and find elsewhere