My husband & I had a one night stay to celebrate our wedding anniversary. Check in was quick & easy, the receptionist was very friendly & helpful. Our room was the let down. There were several cobwebs on the coving, there was a big chunk of plaster that had been knocked out the wall & all the lights in the bathroom were full of dead insects! There were several scuff marks on the walls & skirting boards, room could do with a freshen up & thorough clean. We reported this to reception who were very apologetic & arranged for our room to be looked at while we went for dinner. Upon return the cobwebs were still there & maintenance were going to sort the bathroom lights out once we checked out. Having said that the bed very comfortable & nice clean modern bathroom (apart from the lights!)
We dined in the restaurant having the Early Doors Menu, the food was amazing & the presentation outstanding. Our coffee was served with a plate that had chocolate piping 'Happy Anniversary' & truffles, a really lovely touch. The staff were very attentive & professional. All in all a wonderful stay, despite the housekeeping issues. Would recommend hotel.
- Official Description (provided by the hotel):
- The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service. ... more less
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- Also Known As:
- The Moat House Acton Trussell Hotel Acton Trussell
- Moat Hotel Acton Trussell