We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced and Understaffed Getaway”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Benmiller Inn & Spa
Ranked #6 of 9 Hotels in Goderich
Reviewed 30 November 2013

If you're looking to spend too much money at a resort that's rather dated, then stay here. Otherwise, spend your hard-earned money elsewhere. My wife and I recently spend 2 nights here for a getaway from the Michigan Thanksgiving rush. The rooms, albeit quiet, are dated and in need of upgrade - peeling paint and bare screws in the wall where pictures used to hang. The front desk staff missed our calls to them twice, gave mediocre restaurant recommendations (really, a chain burger joint for a couple trying to have a nice retreat?) and told us that the HST was likely refundable to US citizens (sorry, that went away several years ago as I found out). While the restaurant was nice, it too was over-priced (Thyme on 21 has better food at a lower price - if you can get a table as they are VERY busy, in contrast to the hotel restaurant). That was a restaurant discovery we found on our own. Spa services were mediocre - my wife said her facial and massage were fine, I asked for a "deep tissue" massage and got a pretty light workout. Although the pool is nice, no need to check out the "exercise room" as there are 3 rickety old machines and some dumbells in a 5-gallon pail - good luck. We spent our honeymoon here many years ago and found it charming at that point. Today, it seems as they are trying to milk it's history for all it's worth. There are many better places to go for the price we were charged. We won't go back again.

Room Tip: Room 62 was where we stayed. Spacious and away from the few others at the resort, but clearly in ne...
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Lloyd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

Thank you for your review. We continue to work at renovations and have just completed Woolen Mill with new floors, paint etc. We are a historic Mill and that is what people love about us for the most part. The exercise room is something that we are working on building up and increasing in the near future. The room in which you stayed is one of our most sought after rooms and I am sorry that you did not enjoy the feel of it.
I am glad you enjoyed Thyme on 21 as it is a beautiful place to dine in our area.
Our guest services people do get very busy with calls and guests and I apologize if they missed your calls.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (343)
There are newer reviews for Benmiller Inn & Spa
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

176 - 182 of 343 reviews

Reviewed 19 November 2013

Recently celebrated our Anniversary at The Benmiller Inn, specifically the Gledhill House. We were very happy with the service ( Dan ) and restaurant atmosphere. The meal was exceptionally well done from the appetizer thru to the dessert. We anticipated the rooms were going to be dated and in need of updating; however, what we didn't expect was the noise. The noise created by plumbing issues throughout the entire night resulted in a very interrupted sleep. When addressed the issue during checkout, the response was less than favourable. Not returning.

Stayed: November 2013, travelled as a couple
2  Thank Debbie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

I apologize for the noise you experienced during your stay. It has been dealt with and it ended up being a pressure issue in the lines. Please contact me directly if you would like to give us another opportunity as I would be happy to give you a special rate as an apology for the sleepless night. That is not what we want you to remember about us but from time to time issues do arise as they do in our own homes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Recently stayed four nights at the Inn my company had an annual meeting their and the place was awesome. The staff very friendly and went above and beyond to provide service. Also had the best dinner of the stay in Goderich at the BenMiller Restaurant.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TerryKeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

Thank you so much for your kind review. It was our pleasure to have you here and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Stayed: November 2013, travelled as a couple
Review collected in partnership with Easytobook.com
Thank Lisa D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 October 2013

One of the most wonderful aspects of the Benmiller is its cozy, restful country inn quality, fitting its history and location. We stayed in the River House this time, in a room with a balcony overlooking the Maitland River, and we thoroughly enjoyed the views, as well as the luxuriously comfortable bed. We also had a nice sitting area next to the sliding door. The pool was sparkling clean, and we loved basking in the hot autumn sun on the pool deck. Dinner in the Ivey Room was delicious and stylish, served with grace. We walked the trails in the next-door Conservancy area, and took the pleasant drive over to Stratford for a play and dinner. The Inn staff was warm, cordial, helpful, and professional - all one could wish.

Room Tip: All of the rooms in the 3 main buildings are individually distinctive - this is not a cookie-cutter...
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LMurasaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

Thank you for your wonderful review. We love to hear about people enjoying our beautiful Inn. We look forward to having you stay with us again here at Benmiller.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013 via mobile

We returned for a three night visit after nearly 20 years. Nothing had changed, but that is a good thing.
To be fair, the Inn is in need of some updating but the manager told me they were shutting down for several weeks this winter to do the whole place. It will make the Inn truly special once more.
The restaurant is a gem. Five star food in a casual setting.
This is a great place for a get-away for couples. Never used the spa so I can't comment. We like to hike and there are so many great trails to enjoy on a fall weekend. Goderich is quaint; the lake is beautiful. Ben Miller Inn will remain a favorite.

Stayed: October 2013, travelled as a couple
1  Thank timgrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn B, General Manager at Benmiller Inn & Spa, responded to this reviewResponded 15 January 2014

Thank you for your review . As discussed when you were here we have done all of the rooms upstairs in the main building. New paint, no wood flooring, wallpaper removed in most rooms and lots more. I cant wait for you to come back and see it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

We first spent a night at the Benmiller on honeymoon 36 years ago. We have been back over the years with mixed impressions. The grounds, water, and buildings always charm. This time we stayed for two nights as part of a "cousins reunion". We stayed in the River Inn. Dinner for six was well prepared and served. I had raw tuna which was almost fork tender. Rest of diners were pleased with their choices. Breakfast brought good reviews for the homemade peameal bacon. French toast was made using bread pudding for a change of pace. Front staff was helpful for making dinner reservations for our second night at a restaurant in Goderich. Good upgrades to furnishings in the public area of the Woolen Mill. We were there mid week and had the pool area to ourselves. The bed was very comfortable.Housekeeping service seemed extremely casual. Room was unserviced when we returned at 3pm. When turn down service appeared at 6 pm, we asked if they could come back at 7 pm. They never returned. Towels were not replaced with fresh ones. From an aesthetics standpoint, it is very jarring to look at the River Inn for the outside and see bright colored curtains at the windows. Once you are inside, you realize they are thermal linings. Would be nice if neutral colors had been used. Overall, we are glad the Benmiller continues to offer a quiet place in the country with river views.

Room Tip: Suggest you get a room in the River Mill with a balcony and river view. You are within a few steps o...
  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Goderich
6.8 km away
Samuels Hotel
Samuels Hotel
#2 of 9 in Goderich
273 reviews
6.4 km away
Cedar Lodge Motel
Cedar Lodge Motel
#3 of 9 in Goderich
239 reviews
17.1 km away
The Ashwood Inn
The Ashwood Inn
#2 of 4 in Bayfield
84 reviews
Show Prices
Show Prices
Show Prices
33.7 km away
Hessenland Country Inn
Hessenland Country Inn
#1 of 4 in Bayfield
71 reviews
7.9 km away
Dreamz Inn
Dreamz Inn
#1 of 9 in Goderich
166 reviews
18.1 km away
The Little Inn of Bayfield
Show Prices
Show Prices
Show Prices

Been to Benmiller Inn & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Benmiller Inn & Spa

Address: R.R.#4, Goderich, Ontario N7A 3Y1, Canada
Region: Canada > Ontario > Huron County > Goderich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 9 Hotels in Goderich
Price Range: $160 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Benmiller Inn & Spa 3.5*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Travelocity.ca so you can book your Benmiller Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Benmiller Inn And Spa
Benmiller Hotel Goderich
Benmiller Inn & Spa Goderich, Ontario - Huron County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing