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“Lead by example”
Review of Cotali Mar

Cotali Mar
Ranked #21 of 265 Restaurants in New Bedford
Cuisines: Portuguese
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed July 24, 2017

Stopped in with another couple after attending the Water Fires in Providence. The time was about 10:15 to 10:30 on a Saturday and we wanted to have a coffee, drink, expresso, and a desert to finish off the night with friends. We passed on having it in Providence to be closer to home and figured why no support are local establishments.

Upon arrival we noticed patrons seated outside enjoying the evening air while engaged in social conversations and enjoying a drink. Looked like just what we were looking for. We entered the establishment through the outside seating area eventually making our way into the bar area. We encountered a male, later realizing it was the owner, and ask if we could sit outside for a coffee, drink, and dessert. He responded with a standoff flat response, "The outside is closed." It wasn't a rude response but rather one that implied he was ready to close or was done dealing with customers. This should've of been a clue to us to leave, try another location up the road, and in the future to remain in Providence where the night life was welcoming.

We decided to over look his less then welcoming attitude and place an order of drinks and desert. Several coffee's, a couple drinks, while rounded off with a desert or two we sat at a table in the bar listening to the live music. The music was entertaining to say the least and made us laugh amongst each other. While waiting for the order at the bar the owner never once cracked a smile or had any warm comments to offer, but held a look of disgust frozen on his face. It almost felt as if he was waiting on the peasants, which should never be the attitude one has for any customer, rather than a valued one. He made a Cappuccino and instead of getting a spoon designed for the coffee when he noticed the spoons had run out at the bar, he grabbed a soup spoon and gave that instead. The spoon nearly couldn't be seen if you dropped it into the cup. He never was clear on how he was filling the order. I'd receive a couple things and not told anything else until I ask for one of the desserts. In a condescending response he tells me I'm all set. I explained I was waiting on the dessert and when he realized it wasn't brought out he told me to sit down and it would be brought out. It was the tone and facial expression of his response that spoke volumes. Basically he expressed himself in manner that he didn't want to deal with a group at this time of the night for a late night drink. He just wanted to close up and finish off the guests for the night.

Not a place I'd consider to round off your night after 10 o'clock. You may run into the owner who doesn't want to be bothered!

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3  Thank AndradeFamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 91 reviews

Reviewed July 10, 2017 via mobile

My boyfriend and I went to Cotali Mar for dinner and it was amazing. For our appetizers we got the crab cakes. They are not fried like other restaurants. The crab cakes were delicious and were not skimpy. We both got the steak on a stone for our meals, which was fantastic. The steak on the stone does not show on the menu but you can ask for it, and I would. Of course we got dessert and was not disappointed. We decided to go for a brownie like sundae and it was huge. It was a lot bigger than I expected. Even though we didn't finish the desserts, we enjoyed every moment. Our experience was amazing and would definitely recommend this restaurant. We plan to go again sometime soon and can't wait to have another awesome meal.

The price of our meal was expected for the quality and portion size.

3  Thank JFuhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017

We went for a late lunch. There was only 1 bartender on who also had to wait all the tables. She was running around like crazy. The food was tasty. I had the scrod Rockefeller and my husband had the fish & chips. Both fish were fresh and thick. Lots of good herbs on the Rockefeller, and nice thin batter on the fried fish. The fries were double dipped. The drinks were good. The bartender was very pleasant. The next 2 waitress that came on were very unprofessional.

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2  Thank maxxie13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 6, 2017

See my previous glowing post about our first time here. Our group had such a great experience we opted to return on a Friday night about a month later. It was such a disappointment, we are likely not going to return. Everyone ordered a different meal from the last time, and no one had a meal worth eating - except me, I ordered the steak on a stone which was what everyone else DID order on our last visit (except me!). Our waitress started out fine but became nearly invisible. Our service was awful, and the food ranged from mediocre (my steak on a stone and 4 other entrees) to inedible (one meal, hardly touched). The coffee we received after the meal was just plain terrible. 2 of us had Cappuccinos and they were fine. 3 decaf's and a regular coffee were worse than terrible. They smelled like burned rubber. A different waitress took them away and our waitress brought back 'freshly made' coffees, and it was the same thing. Smelled awful and were undrinkable. We got the bill and were adding a tip, but we noticed they added an automatic 20% tip... and did not tell us. So for terrible service we were forced to tip 20% to a less than attentive waitress. In hindsight, our previous bill for the 6 of us probably included the same 20% tip, but we were not told, didn't notice, and that waiter - although he was terrific - ended up with an outrageous tip for his efforts because we DID tip 20% on the total, which likely already included a 20% tip since that is their house policy. C'mon folks, at least TELL us that before we start!
After our 2nd experience, I don't see us returning there, even though we really loved the first time - the atmosphere, ambiance and service. Our weekly Friday night dining group of 6 is again on the hunt for another nice 'regular' dining experience to add to our list of favorite restaurants. This one has unfortunately been taken off the list.

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2  Thank Randtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2017

Why didn't we know about this restaurant until recently?? We are 3 couples that frequently dine out Friday nights. We heard about Cotali Mar and decided to try it. The building looks really nice from the outside, there is a big parking lot behind the building and a nice rear entrance, walking through a courtyard that apparently is used for outside dining in the summer. We entered a nicely decorated hallway and were immediately greeted by the hostess who sat us (we had reservations for 6) promptly, The dining area ambiance suggested an upscale atmosphere but diners were casually dressed, as were we. Still, the gas fireplace, built in wine rack wall and high ceilings were impressive. Our waiter Rick greeted us right away and offered drinks while we looked over the menu. We chatted and took our time ordering, but never felt rushed or put upon. We thoroughly enjoyed his service throughout the night. He was personable, funny, not intrusive and his attention to detail was stellar.
A couple of garden salads, a couple of the Cotali Mar special salads and a Ceasar salad started the dining experience in the right direction, they were all well prepared and filling. 4 sirloin steaks (16 oz served on a hot stone) were out of this world delicious and you could continue their cooking to whatever you liked (they were delivered rare), from rare to well done right there at the table! One order of pecan encrusted salmon and an order of Carne D'Espito (Portuguese Shish Kabob) were absolutely mouth watering. One piece of birthday cake was delivered as a surprise for one of the ladies, with a candle and a song by the wait staff! The cake was lemon berry mascarpone, picked out by our waiter Rick, and was big enough to be shared by us all. It was so outstanding that a few of us agreed it was the best tasting cake ever!
Kudos to our waiter Rick, who was outstanding, and; any questions we asked of passing wait staff were answered with a friendly smile. Our experience here was 5 star all the way. We all left saying we would be back frequently, and highly recommend this restaurant to friends.
FYI:They do have an upstairs banquet room that is very nice, and cater to weddings and other functions.

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1  Thank Randtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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