We travelled to Guam for my father's wedding and stayed for a week (Mon to Fri). Our group consisted of mostly Chinese-speaking individuals (from HK), plus a few English-speaking individuals like myself (from Toronto). We specifically chose the Leopalace due to its marvelous chapel overlooking the pond/fountain area. A little bit disappointed, as we were expecting beaches and palm trees, and sandy goodness... but that's only because we didn't do our own research... not due to anything else about the resort.
Pros: GOLF... the course is amazing. Our suite overlooked the course and it was in great shape. Didn't get to play, but the price ($60 for guest) is incredible! The service staff is excellent and very attentive. The door staff, in particular, were great at giving recommendations for entertainment and restaurants in the city. There's a shuttle bus to the city every 1/2 hour or so. The resort provides you with a shuttle to/from the airport, and they are very punctual.
Cons: The resort is located way way WAY off the main roads, so you have to rely on the shuttle buses to get to/from the city. This is a bit of a pain if you want to stay out late, as the shuttles stop before midnight. There isn't much choice for food on the resort itself - if you're staying more than a weekend, you'll get sick of the limited choices there. The resort caters mostly to Japanese tourists - we're Chinese and half of our party didn't speak English. This sort of poses a problem as the resort staff spoke English, bits of Japanese, and bits of other languages. Also, our flight landed at 6AM and check-in wasn't until 2PM - if we hadn't planned a city tour ahead of time with GIT Tours (caters to mostly Chinese tourists), we would have been stuck waiting in the lobby for 8 hrs! And because the resort is located on the cliff - NO BEACHES! Be warned!
The rooms we stayed in were in building B, which were very nice... standard hotel room minus the carpeting (it was tiled - to be expected at any tropical resort due to humidity). The air conditioner was A+++, we couldn't have lived without it! Extra bonus - the free use of washer/dryer in our suite. It's just a short hike to the main building and pool areas, a nice building overall. Watch out for the cat that runs around the building- it tried to sneak into our room after us several times!
Also visited the bride and groom staying at a suite in the main building - wow!! What a difference. Suites are HUGE with high ceilings and plush carpets, walk-in closets, etc. I think the suites are more for honeymooners and well-off guests and the rooms in the outlying buildings are more for long-term stay guests or budget-minded guests. The luxury differences were pretty evident. But you get what you pay for!
The staff were very nice, we lodged one complaint about the breakfast buffet (found ants/spiders in three boxes of cereal) - the complaint was resolved within MINUTES. Manager at the lobby called down to the buffet, the buffet staff removed all boxes of cereal immediately. Apologies all around. No problems the next day. Very good service!
The pool area was nice and neat, the lifeguards were very friendly, clean water... very well maintained.
Ate at the cafe, the Japanese restaurant, and the golf club - all the food was done very well (esp the Japanese food). The food was slightly overpriced, but what can you expect from resorts? The food in the city is much better and more reasonably priced. However, it's inconvenient to wait for the shuttle (every 1/2 hour) to get you to town (another 1/2 hour drive), just to eat. Plan a whole day out if you go into town from the resort.
The wedding ceremony itself was beautifully done, the staff were WONDERFUL beyond words and everything was executed in a professional and graceful manner. The chapel is beautiful and the service was short and sweet. Pictures from the resort photographers were stunning, and the video we received was pretty well done as well (although you can tell it's very pre-packaged).
All in all, I would say that the Leopalace Resort definitely deserves its place of honour as the best resort in Guam. The only setback is the distance from the city, but the resort does its best to accomodate for that with lots of shuttles to and from the downtown area. If you're looking for a place to just shut yourself into a room and stay on the resort with peace and quiet, this is the place to go! If you're looking for something a little more centralized in town and close to shopping and beaches, look somewhere else in town. The best thing about this place was the staff - everyone was so outgoing and friendly! Once the staff found out we spoke fluent English, they went out of their way to speak with us (apparently, fluent English speakers at the resort is a rarity - hah!).
I would say a high 9 out of 10. Would love to go again!
- Official Description (provided by the hotel):
- A resort complex that is perfect for family vacations, offering guests every kind of recreational facilities imaginable. Choose from the four golf courses, several swimming pools, beach volley ball courts, tennis courts and more. ... more less
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- Also Known As:
- Leo Palace Hotel Yona
- Leo Palace Yona