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DJ
New Zealand

Not impressed

Review of Rayland Motel
1.0 of 5 bubblesReviewed Apr 17, 2023
Had to fix the TV, sink so I could have a shave and their was no tv remote.
When I went looking for the tv remote to see if it was under the beds I found a lot of stuff that I wish not to say I saw.
My room got serviced only twice in the five nights I was there.
Not impressed.
Date of stay: March 2023
Trip type: Travelled on business
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (110)
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    3 - 8 of 110 reviews
    Reviewed May 16, 2021

    No hot water for showers in the morning
    Window in bathroom would not shut
    Bedding not clean
    Smashed glass out the front of our room
    Snails, spider webs on walls in room
    Only one soap, and two shampoos

    Date of stay: May 2021
    Trip type: Travelled with family
    Thank Sights20
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 27, 2021

    Stayed for one night. The only good thing is it close to shops. Bad- spent the sleepless night getting bitten by I guess bedbugs. We tried to contact office regarding noise from many rooms but phone in room not working, website under review and no one in office.( when bookings in office told us it was quiet!!) Only found out after paying that many long term WINZ tenants have most of hotel booked rooms. Never again!

    Date of stay: March 2021
    Trip type: Travelled as a couple
    Thank Helen C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 22, 2020

    Rundown Motel complex & rooms, No WiFi, No info material in rooms, rooms are not cleaned daily if you stay more than 1x day, mould in bathroom and shower, bed sheets had spots and stains, neighbours stereo thumping base all the 3x nights we stayed, Reception hung up on me at 10pm when I rang to ask them to sort out the neighbour who played thumping music most of the night and then again startup 6.30am..kids running riot outside along decks and carpark until 9pmish in the pitch dark...you only get a small sachet of milk powder when you arrive..no real milk...Only thing this place has positive is the location, close to rainbows end. although there are 3 other hotels in the same close vicinity be it one was for quarantining the Covid19 travellers!.

    Room tip: All the rooms are old, dirty and run down
    Date of stay: July 2020
      • Value
      • Rooms
      • Service
    3  Thank otangarei
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 20, 2020

    Thanks for your help and great service. Even though we didn't get to stay the night because Elton John concert was canceled, you're putting through the refund so quickly was really appreciated.Regards

    Date of stay: February 2020
    Thank Wendyste
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed December 14, 2019

    The motel is very close to Manukau Centre and lots of eateries etc. It waa also a cheapish price $120 for the night but room condition was old and tired. Lots of minor things being fixed would help, maintenance touch ups here and there, door handles fixed, tv not working fully. Worse for me, it had to be the most uncomfortable bed ever, hard with a big dip in middle. It was clean though. Service on arrival not great. Had to go back and ask where room was. No info provided at all. Didnt seem friendly. Its a big place with lots of stairs if on top level. Lady next morning was really nice. Wouldnt stay again. Need a little comfort.

    Date of stay: December 2019
    Trip type: Travelled on business
    Thank Ann7000
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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