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Roving39420840791

Dissappointing arrival into NZ

3.0 of 5 bubblesReviewed Apr 10, 2024
Nice comfortable room for an overnight stay before travelling. Service was terrible and extremely unfriendly. Accidentally slept in due to jetlag, got a phone call at 10 minutes past checkout asking when we are leaving, then a knock at the door 5 mins later asking us to leave. Check out was 10am and we left at 10.20am. Very poor communication skills.
Date of stay: March 2024
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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      Reviews (48)
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      4 - 9 of 48 reviews
      Reviewed April 2, 2024 via mobile

      Excellent location for our needs. 5 star accommodation. Beautiful room with all amenities. Great views. Very comfortable beds. 2nd floor access was easy and direct. Accompanying Restaurant in the complex had 1st class food and beverages. Ample car parking within easy reach

      Room tip: Close to shops next door and Lone Star Restaurant. 3 minute drive to Manukau City Centre Mall
      Date of stay: March 2024
      Trip type: Travelled as a couple
      Thank melpark
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed February 5, 2024

      Car parking isn't clear. Although free, it is shared with a activity centre where there are signs for you to scan the code on the sign in order to pay for parking. The dishwasher didn't work as there was a drainage problem. I reported this to reception on the first night but nothing was done during a 3 night stay.
      No windows open.
      Although furnished for 2 (either twin or double), the only saucepan in the kitchen area was big enough for cooking vegetables for about 6 people. There was no lid for the saucepan.
      There was a washing machine and tumble dryer but nowhere to hang the washing that couldn't go in the tumble dryer.
      There was a lack of people manning reception. When I was waiting the receptionist was trying to deal with 3 separate guest at the same time.

      Room tip: Car parking shared with leisure facility
      Date of stay: February 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      Thank Stephen T
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed January 31, 2024

      Good transit hotel.Rooms clean if not spacious. Staff very friendly and helpful. Very reasonably priced and ideal for an overnight stay. Plenty of free car parking. Close to Auckland International Airport. Couple of restaurants nearby but convenient to nip into the city if you have a car

      Date of stay: December 2023
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      Thank Paul B
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed December 6, 2023 via mobile

      The Ramada is a strange mix of permanent residents and hotel guests, but the hotel is clean, the room was a reasonable size and suitable for the night. The bed was very soft, possibly too soft but that’s personal preference. Breakfast was good although strange no hot drinks were provided with the breakfast, not even hot water

      Date of stay: December 2023
      Trip type: Travelled on business
      1  Thank Thefamilytravellernz
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed October 6, 2023

      A convenient located hotel. Rooms are a modern layout. Some attention to cleaning would improve the overall feel of the place. Would not recommend the Restaurant on the ground floor.
      Parking can be an issue.

      Date of stay: September 2023
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      1  Thank John H
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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