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Brian G
Lakewood, Colorado

Amazing Service!

Review of Grange Motel
5.0 of 5 bubblesReviewed Mar 31, 2019
We arrived at the Grange Motel very early in the day, before our room was ready. Staff instantly made us feel welcome, made me a coffee and let us use the restroom after our long flight. They made recommendations for how to spend our day and let us leave our car there while we explored Auckland (via Uber). When we returned, we asked for and received excellent dinner recommendations and, all on their own, they wrote a full page of ideas for things to do in another city we were planning to visit a few days later! The place was clean and quiet and perfect for our first night in NZ.
Date of stay: March 2019
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrangeLodge, Manager at Grange Motel, responded to this review
Responded Mar 31, 2019
Thank you Brian for taking the time to review our property. It was lovely meeting you and your children. We hope that you took home many fond memories of New Zealand and this short trip will encourage you to come again. I can write another list of plenty places and activities for your next visit, please feel free to email or call me personally if you return.

Sincerely,

Shirley
Grange Motel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (221)
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      2 - 7 of 221 reviews
      Reviewed February 7, 2019

      Never having been to Auckland before my wife and I were uncertain about where to stay after our long haul flight and the fact that we needed to collect our hire car from the airport. We eventually decided on the Grange Motel, it was closer to the airport and would give us time to adjust to our "new" surroundings. We were not to be disappointed, the hotel is all we could have wished for. We arrived late afternoon and were shown to our apartment. Self contained, large and airy, clean and quiet. During our month long touring holiday of New Zealand my wife made notes of all the places we stayed, At first she was sceptical of my choice but had to admit that The Grange Motel came out way above the others.

      Date of stay: January 2019
      • Trip type: Travelled as a couple
        • Location
        • Cleanliness
        • Service
      2  Thank RonP967
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed December 25, 2018 via mobile

      I was staying at the motel with my 5 kids for 8 weeks it was a awesome time the people were wonderful and pleasant to talk with. U have housekeeping every morning who will refill the tea, coffee,hot chocolate, sugar,towels, toilet paper and shampoo and they also have there own laundry services.

      Date of stay: October 2018
      Trip type: Travelled with family
      2  Thank kitaezyah
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed October 6, 2018 via mobile

      We had a good stay here. The rooms are nicely appointed and clean. The manager takes great care at presentation. Early on we thought it was going to be a noisy location but we slept without issue. Very comfy. The guest laundry facilities were a big plus for us. The lack of pub-style dinner venues and cafes meant we had quite a drive to find dinner and breakfast. Other than that, it was great for our last night in NZ.

      Date of stay: October 2018
      Trip type: Travelled as a couple
      Thank christinelm2017
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      GrangeLodge, Manager at Grange Motel, responded to this reviewResponded October 11, 2018

      Hi Christine, Thank you! We're so pleased you enjoyed your stay with us! We appreciate that you took time to send us a review both on Google and Tripadvisor so others can understand all we have to offer.

      We have some recommendations for nearby restaurants and cafes in the compendium, We really hope you will be back with us again so I can show you my favorite restaurant.

      Warm regards,
      Shirley
      Grange Motel

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed March 19, 2018

      Tidy and adequate for what we needed it for the night before flying out from airport.

      Room was plenty big enough for our family of 5. Good off road parking.

      Owners lovely, very friendly.

      Room smelly though, too many incense/glade perfume thingies in the room, I did wonder why that might be necessary.

      Windows could do with safety locks so could keep open at night. And not enough towels for 5 people.

      Date of stay: March 2018
      Trip type: Travelled with family
      Thank Jolee416
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed March 5, 2018

      We arrived early and were immediately offered a hot drink of our choice while the service of our unit was finished. Only had to wait approximately 15minutes. What a pleasant surprise when we found two bedrooms and another single bed in lounge/dining/kitchen area. A very nice private outdoor area...that was a bonus.The hosts were exceptionally accomodating when it came to an extra carpark we required also. We have already rebooked for next year. Great price for four of us too BUT PLEASE BE VERY CAREFUL OF THE STEP AS THEY ARE SLOPED AND VERY EASY TO SLIP ON AS WE FOUND OUT.

      Date of stay: March 2018
      • Trip type: Travelled with friends
        • Value
        • Rooms
        • Service
      Thank cerita1
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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