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Enid B
Albury, Australia

Soft bed, fluffiest towels

3.0 of 5 bubblesReviewed Oct 17, 2019via mobile
This is a budget hotel a Scottish short drive from Auckland airport, with a 24 hour reception.

The hotel looks tired, the lift is not only super slow, it's also carpeted on the walls and roof with bright red carpet!

But - and very importantly - the bed was really comfortable - and the towels were the fluffiest I've ever encountered.
Date of stay: October 2019
Trip type: Travelled as a couple
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    Reviews (161)
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    6 - 11 of 161 reviews
    Reviewed August 25, 2019 via mobile

    Very noisey corridor with paper thin walls. Could hear arguments and yelling during the night. Room had an odd smell, although was clean. Very outdated decor. Shower was horrendous and literally burnt myself - went from cold to scalding hot without warning. Ended up having to wash using a flannel and soapy water in the bathroom sink.

    Date of stay: August 2019
    Trip type: Travelled on business
    Thank adh444
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 12, 2019

    Decided to book this accommodation as needed self-catering facilities for the week in Auckland with my son who was attending a course during the day. Upon arrival we were given the key to a room which had no cooking facilities and was not the 'family unit' that had been agreed via email. . Was given another room with a very poorly equipped kitchen. No sharp knives, minimal plates, no pans for cooking, no tea towels to dry dishes, no chopping board. The one bedside lamp had no light bulb in it and the lamp shade was battered and ripped. Admittedly the room was clean, however there were holes in the walls all over the place. There was a very flimsy, dirty blanket on my bed out in the living area. Not very pleasant and the bed had been made very poorly. It seems that the Allenby may be used as emergency housing. Our neighbours were noisy - with one lot revving up their car with very loud music at 5 a.m. just about every morning. The first night there was a heated argument outside between a man and a woman at 1.20 a.m. which went on for a while. Mid week a couple arrived about 4 a.m. to the room next to ours and you could hear them through the walls talking and then subsequently having sex. We saw one morning a girl getting out of a car in her pyjamas and dressing gown - looked like she had spent the night in the car and was now going into a unit to have breakfast/shower.
    I paid $ 800 for 5 nights for this accommodation which I thought a total rip off given the state of the place. There's no comfy seating - you sit at the table or on the bed. Although it's non smoking there were cigarette butts on the deck of our unit. The fact that initially we were given a room I had not agreed to was a worry too. I know they are renovating and the staff are quite lovely and try to help out but I did request tea towels on the first night which never arrived. I ended up buying tea towels, a sharp knife, washing up liquid and Chux myself. If you are renovating then the prices need to reflect that as this place is not up to standard. And guests shouldn't have to buy the basics. The fridge was tiny for a family unit that is supposed to accommodate 4 people too. Parking is very ample which is a bonus in Auckland. The biggest joke is security with x 2 gates that are supposed to be operated by guests with their room key. Lots of times they weren't working and several times people who were not guests were waiting to be let in. The outside doors to the buildings are not secure either and even though it says access by room key it's not true. They don't have any locks. Our room had an interconnecting door which was firmly locked although the couple who arrived midweek decided to give it a good go at 4 a.m. which woke me up as I thought we were under attack. And don't go in the lift. It's just not worth it. There is a chair in the lift which I thought was odd at the time but realised it's because you could be some time in there!!

    Room tip: Apparently the top floors (200s) are the best. We were in 229.
    Date of stay: July 2019
    • Trip type: Travelled with family
      • Rooms
      • Cleanliness
      • Service
    Thank marym0g
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 8, 2019 via mobile

    The warm an friendly staff at reception are awesome . Very helpful. The decor of reception is brilliant.. The rooms are very clean . HRV in rooms is just awesome. House keeping staff very helpful an always ready to help . Bathrooms are clean .. Towels an linen are changed everyday .. was an awesome weekend with friends . Will be back .. nice n convenient location handy to malls an motorway.. thanks Allenby ..

    Date of stay: May 2019
    Trip type: Travelled with friends
    1  Thank nazdean
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 4, 2019

    The room need a good makeover. Lights not working and no blankets on the bed. Had to ask twice before anything was done about it. Stepped onto the balcony and was greeted by a cloud of cigarette smoke from the unit below despite it being a non-smoking establishment. Noisy at night with music beating and domestic arguments in the hallway.Bar and restaurant were expensive with nothing to write home about.

    Room tip: Higher floors a little quieter.
    Date of stay: May 2019
    • Trip type: Travelled solo
      • Value
      • Cleanliness
      • Service
    Thank auckland2013
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed May 31, 2019

    Good for a short stay, I got this on a cheap deal, I don't think it is worth the full price they ask, was very clean, comfy bed, bathroom very dated, bad paintwork throughout the room hiding wall marks. While waiting in the hallway I could hear everything being said in the unit opposite, very thin walls obviously.

    Date of stay: May 2019
    Thank BarbaraW4004
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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