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“CLEAN ROOMS” 4 of 5 bubbles
Review of Salt Lake City Marriott University Park

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Salt Lake City Marriott University Park
Ranked #29 of 75 Hotels in Salt Lake City
Cincinnati, Ohio
Level Contributor
246 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“CLEAN ROOMS”
4 of 5 bubbles Reviewed 28 March 2012

It was interesting when I walked in the room and saw the letter about the red elder box bugs. At first I was nervous but the letter helped as these bugs don't harm food, clothes, or your skin. I did not see any in my room and the room was very clean. Nice customer service.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rebecca_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
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    44
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    14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Kinnelon, New Jersey
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

The hotel was clean and the staff was nice. But there were many mistakes made. I asked for a pillow twice and finally had to find housekeeping on my floor and get the pillow from them. Towels were thin and scratchy.
There were many mistakes made in the dining area. However at one point, I was not feeling well and went to the dining area to get some toast. They could not have been nicer and didn't charge for the toast.
The shuttle system was wonderful and took us beyond the boundaries set by the hotel. This was greatly appreciated. I would go again. Hope at very least they can get nicer towels by then.

Room Tip: Nothing to add. Room was quiet and I did get a good nights sleep.
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Randy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

Based on the number ranking and some of the reviews, my husband and I were pleasantly surprised. The hotel is very nice, could use some updating, but generally very nice. We had a king room, nonsmoking, away from the atrium. On Saturday, we received a notice that there was a big party in the atrium that night and an offer to switch rooms. We stayed put and didn't hear a thing once the door was closed. Only complaint - bathroom was very small.

Room Tip: We stayed in room 526 and it was far enough away from the atrium to be quiet. If you want a quieter...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
2 reviews
5 of 5 bubbles Reviewed 22 March 2012

Sopnisticated but homey, room was clean and spacious. Nice restaurant on site with beautiful views. We were in town to visit our granddaughter at U. of Utah and attend an on-campus ballet performance. Hotel provided free shuttle service to and from campus anytime we needed. Drivers were friendly and accommodating, as were all staff. Check-in and -out efficient.

Room Tip: Mountain views
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  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoxietheRunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
165 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 bubbles Reviewed 3 March 2012

This Hotel was assigned to me by the Customer because of a rate agreement. Wait till my Customer finds out they wouldn’t honor the agreement.

Dealing with the Front Desk was a disaster. Everyone had a different view of the rules. The really good reading is at the bottom of this review.

My room was fairly small with a single Queen size bed that I sunk halfway to the floor in. Definitely not comfortable. Bathroom was also quite small with not so great water pressure. The room was definitely not worth $167.77 per night.

I used my Smart Phone for e-mails, and reading online news because I refuse to pay $10.00 a day for WiFi that other Hotels give you for Free.

When I saw the prices in the restaurant, I decided to eat else ware.

How about a complimentry cup of coffee from the lobby on your way to work? You won't get it here.

Now for the interesting stuff. Here are the Facts. You decide.

My Credit Card Co. called with a Fraud alert on Friday Morning. Seems someone tried to charge $160.00 worth of Music to their iPhone. (It was declined) 10 minutes later a charge of $35.00 and change came from the Marriott / University Hotel. I asked the Front Desk why someone would charge $35 to my account in the middle of my stay, and what was this charge for? They have the charge on record as charged, and declined. (I stopped it). No one knew who or why, and no one was concerned that it was declined. After hours of asking, I was told I would have to wait until Monday. That was it. I moved to the Holiday Inn Express.

  • Stayed March 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank JimDavisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
park city UT
Level Contributor
165 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 bubbles Reviewed 29 February 2012

This place is a pretty tired old Marriott that could use a serious update. The rooms are dated; in fact the whole place is dated. It's in a good location if you need to be near the University or if you have business in Research Park, but otherwise there are far better places to stay in Salt Lake. The service was mediocre at best.

  • Stayed January 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank expeditiondaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Oswego, Oregon
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

Stayed here for 4 nights while visiting family who live just south of junction of I-80 and 215. Most convenient location (previously stayed at a downtown hotel). Hotel was more than satisfactory - room was slightly above average, beds were comfortable, bathrooms are on the compact side (though clean), and the view from the valley side was great. Exercise room early in the morning was not crowded and equipment functioned well. Didn't eat any meals there so no opinion. Did find staff friendly and pleasant. Would stay there again.

Room Tip: View on the Valley side very nice
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ColoAvsPuckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salt Lake City Marriott University Park

Property: Salt Lake City Marriott University Park
Address: 480 S Wakara Way, Salt Lake City, UT 84108-1211
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Salt Lake City Marriott University Park 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Marriott Salt Lake City University Park Hotel Salt Lake City
Salt Lake City Marriott University Park Utah

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