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All reviewsfreeway sidewithin walking distancerestaurants and shoppingpool areabusiness tripconvenient locationfront desk staffclean hotelgreat place to staynice staynew mexicoeasy accessuptownhgilobbyfirmnesskeurig
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Reviewed July 5, 2017 via mobile

Although I certainly don't equate gig with necessarily being good, this hotel is both. I haven't been in an HGI as big as this one's seven floors, but it certainly is a great example. As is so often the case, staff can make or break any hotel. In this case, the staff were first class. Friendly and efficient, they had it to a t. The room was on the sixth floor with a view towards the mountains and was spotless and large. Breakfast was to the usual standard and I would return there without hesitation.

Stayed: July 2017, travelled as a couple
Thank sgdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this reviewResponded July 7, 2017

Hello sgdh,

Thank you for staying with us, and thank you for the kind words!

I will be sure and pass the kind remarks onto our staff, as we always do our best to create a memorable experience.

We look forward to your next stay with us!

Best Regards,

Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2017

This Hilton Garden in was clean... as always. Rooms are big and the beds are very comfortable. We were able to walk to dinner within minutes. Close to Uptown mall and lots more! We come to ABQ a lot and this is our go to hotel!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank angelamosiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this reviewResponded July 7, 2017

Hello angelamosiere,

I hope all is well.

Thank you for your kind words and for staying with us on multiple occasions!

We look forward to your next stay with us. Let us know what we can do to make it even that much better!

Best Regards,

Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 3, 2017

No one answered the phone when I called to make a reservation. One side of the adjustable bed was not adjustable and stuck in the most firm setting. Otherwise a great location and quality hotel. Xxxxx

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank 68duanea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this reviewResponded July 7, 2017

Hello 68duanea,

I hope all is well.

Thank you for your feedback, and for staying with us!

We truly appreciate the kind remarks, and do hope that we will have the opportunity to take care of you in the near future!

Best Regards,

Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2017

The staff is amazing! Everyone was extremely friendly and helpful! I have never experienced a hotel staff that is amazing as this property and I know if we are in the area, we will stay here again. My son left his bluetooth speaker behind and didn't realize it until we were home. I called to see if they had found it and they did and shipped it to us.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank S4891SXcharlesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this reviewResponded July 7, 2017

Hello S4891SXCharlesp,

We appreciate you staying with us, the kind remarks and the review!

We are glad we were able to create a memorable stay for you and your son.

I do hope that we will have the opportunity to showcase our hospitality in the near future!

Best Regards,

Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2017

2 night stay and very quiet and
Easy acces to highway and retail. Bed adjustable was not working but overall the experience was good and the staff friendly and helpful. They have pantry for cold drinks which I love

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Tdubya06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this reviewResponded July 7, 2017

Hello Tdubya06,

I hope all is well.

Thank you for staying with us, your review and your kind words!

We are happy to hear that you enjoyed your stay! We always strive to create a brilliant experience for our guests.

We look forward to your next stay with us!

Best Regards,

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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