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“Nice Place - Staff is Super friendly/helpful”

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Homewood Suites by Hilton Albuquerque
Ranked #32 of 143 Hotels in Albuquerque
Reviewed 4 weeks ago

We were treated better at this hotel than anywhere we have stayed in the U.S. and Caribbean! Everyone was really nice and willing to help with whatever it was we needed (getting info. on events in town, using printer, shuttle to balloon park & ride, fixing AC noise). The snacks provided when we left for the Balloon Fiesta was a nice surprise and came in real handy as we stood in line for over 2 hours to get on the Park & Ride shuttle to the Balloon Fiesta (not shuttle from hotel).

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Vicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 2 weeks ago

Hello Vicki!

Thank you so much for the great review. We appreciate you taking the time to let our future guests know about our hotel. We hope to see you the next time you're in town. Safe and happy travels!

Tiffany Ball

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13 - 19 of 735 reviews

Reviewed 4 weeks ago

Excellent location for the Park & Ride from the Coronado Mall for the Balloon Fiesta. Also a very convenient location for the Uptown area. Our room was clean and comfortable. Breakfast was good. This is the second time we have stayed at this hotel and we would stay here again.

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank Peggy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 4 weeks ago

Hello Peggy,

Thank you so much for taking the time to review the hotel and let us know about your experience. We greatly appreciate your loyalty and can't wait to see you the next time you're in town. Safe and happy travels!

Tiffany Ball

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

The good:
Located in a very nice newer shopping and restaurant district close to Interstate 40
Apartment style rooms
The evening reception meal was excellent

The bad:
AC units freeze up if set too low. That was the case in our first room. Room also did not feel clean and fresh.
There are elevators at each end of the hallway and not a central elevator. That means that even though you request a room close to the elevator, you still may need to walk the entire length of the long hall to reach your room.

Here's what I can't figure out with this hotel. The land is basically flat, yet the lobby is 2 stairs higher than the elevators. You need to navigate a narrow ramp with the luggage. Why could this not be all the same level. Huge design flaw!!

Stayed: October 2017, travelled as a couple
Thank stasho1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 10 October 2017

Hello Stash,

Thank you for taking the time to review the hotel. We appreciate the feedback and will try our hardest to rectify the issues you mentioned above. We wish you safe and happy travels in the future.

Tiffany Ball

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Reviewed 3 October 2017 via mobile

Large room, free light dinner, nice breakfast, nice staff. Pool was closed and the exercise room had some equipment issues . Still I'd stay here anytime, but I do have one question. .... Homewood, really, single ply tp?

Stayed: October 2017, travelled with family
Thank SCTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 10 October 2017

Hello SCTexan,

Thank you for taking the time to review the hotel and I apologize for the issues you had during your stay. We will try to focus on these in the future so other guests do not have the same ones. Thank you again and safe, happy travels.

Tiffany Ball

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Reviewed 30 September 2017

This hotel is in the middle of everything, right by Uptown ABQ. Facility is up to date and modern. The staff and house keeping amazing. Would stay again, any time I’m in the Albuquerque area. Love it!

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank 554johannac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 10 October 2017

Hi Johanna!

Thank you so much for the amazing review! We really appreciate you taking the time to let our future guests know about your stay. We also hope to see you the next time you're in town. Safe and happy travels!

Tiffany Ball

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Reviewed 26 September 2017

As expected, Room was large and comfortable. Full kitchen, full Fridge. Large separated bathroom, perfect for one to get beautiful in while the other one showers. Bed comfortable. Perfectly close to the Airport. Shuttle if you needed it.

  • Stayed: September 2017, travelled as a couple
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank Hpet62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 10 October 2017

Hello Hpet,

Thank you for the wonderful review. We hope to see you the next time you're in town and wish you safe, happy travels.

Tiffany Ball

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Many hotels offer a long shoebox room with a divider in the middle and call it a "suite." Homewood Suites offers spacious rooms with separate bedrooms and closing doors and they even offer two-bedroom suites, which are hard to find in today's hotel industry. Their complementary morning breakfasts are always delicious and abundant. Their housekeeping is immaculate, timely and friendly, producing a clean comfortable room in which families can relax. I have stayed in most major brand-hotels and if a Homewood Suites option is available I will always prefer to stay there.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton
Thank dantC7740XQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this reviewResponded 21 September 2017

Hello There Dant!

What an awesome review of the hotel and brand! We greatly appreciate you taking the time to review the hotel and hope to see you the next time you're in town. Safe and happy travels!

Tiffany Ball

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Albuquerque

Address: 7101 Arvada Ave NE, Albuquerque, NM 87110-4510
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Albuquerque
Price Range: $135 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Homewood Suites Albuquerque Uptown hotel offers guests conveniently located accommodations in the heart of Albuquerque, New Mexico. Offering comfortable hotel rooms for extended stays and short-term guests, our hotel is just a few miles from some of Albuquerque's main attractions. ... more   less 
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Also Known As:
Homewood Suites By Hilton Albuquerque Hotel Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Albuquerque
Albuquerque Homewood Suites
Albuquerque Hilton

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