I was traveling cross country for work and saw the Super 8 Hotel and pulled over to get some rest. I have stayed at several Super 8 and Wyndham hotels in the past and have been plesantly suprised with the quality of their hotels. However last night was a blast from the past and a rare glimce into what I hope to never experience again. Upon arrival first they front desk wasn't very prompt. They were assisting another customer but seemed very confused on how their reservations got mixed up, so finally after about 10 minutes they straightened it out. Then they assisted me and asked if I wanted smoking or nonsmoking, I said nonsmoking not realizing I ulimately didn't have a choice. They gave me my room key and I proceeded to the second floor which once the elevator door opened smelled like an ash tray. I walked into my room hoping to escape the smell but sadly it lingered in the room as well as the sheets. I laid in bed and began to get a headache and nausious from the cigarette smell. I called the front desk and asked for another room. The gentleman come up and moved me 5 rooms down which wasn't far enough away b/c the smell still hung in the air and on the sheets. I was too tired at this point in time to do anything having had no luck in my previous attempt to escape the smell of smoke. I was able to get about 2 hours of sleep in the stink infested Super 8 hotel. I spoke with the front desk in the morning and explained the situation to them and the only thing they did was told me to go online and fill out this survey. No apology, no what can we do for you, nothing! You can bet that I will never stay at that hotel again and if you are a nonsmoker like I am, I would suggest you stay away as well.
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- Also Known As:
- Super 8 Motel Albuquerque East Hotel Albuquerque
- Super 8 Albuquerque
- Super Eight Albuquerque
- Albuquerque Super Eight
- Albuquerque Super 8