I am an asthmatic who is deathly allergic to dogs. I made a reservation at the Sam Hughes Inn (drawn by all of the wonderful reviews), not realizing that a dog lived at the bed and breakfast. When I arrived and saw the dog for the first time, I mentioned to the owner and sole proprietor, Susan, that I was concerned because I was allergic to dogs. She responded by saying that no one was allergic to her dog. Doubtful, I stayed for a few hours that evening until I had an asthma attack and had to leave in the middle of the night for another hotel. I left her an e-mail note explaining what had happened and where I had gone. When I returned the next morning to reconcile my bill, she insinuated that I was rude for not leaving her a message. When I explained that I could not stay, she treated me like I was making up my dog allergy. She told me that if I was really as sensitive as I claimed, I could not possibly stay at any bed and breakfast, let alone the hotel down the street that I had check myself into because everyone allowed dogs. Even though I didn't dispute the bill and paid for my three night stay in full (despite not spending a single night there), the owner was still rude and insulting. The architecture and decor of the Sam Hughes Inn may be charming but the proprietor can spoil it all. If you have any out-of-the-ordinary problems, be prepared for Susan to berate you severely. From my experience, she doesn't value her customers.
- Official Description (provided by the hotel):
- Sam Hughes Inn is a 1930's California Spanish styled bed and breakfast with red tiled roof, original oak floors and Art Deco architectural details, located in the residential Sam Hughes Historic District next to the University of Arizona. Lush mature foliage surrounds house and walled fountain garden. Walk to campus, bus, restaurants & University Medical Center. Only minutes by car to local attractions, downtown & airport. Four bedrooms/four baths with high speed wireless internet throughout. ... more less
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- Also Known As:
- Sam Hughes Inn Bed & Breakfast Tucson, Arizona