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All reviews windmill inn farmers market trader joe's across the street living room small kitchen suite hotel hotel is located yogurt restaurants within walking distance would definitely stay here again full kitchen front desk staff social hour great place to stay short drive free breakfast coffee maker
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Reviewed August 15, 2017 via mobile

We recently stayed at the Homewood suites as return guests and I must say I was not quite as happy with our stay this trip. Very disappointed with the pool this time, something appeared to be wrong with the filter and or pump of the pool as there were thousands of dead bugs floating on the top of the pool and overflowing out of the skimmer basket. This is not how it should work! We own a pool at our home, so know something about pool maintenance. I did let the front desk know. However, did not go back in, and with the heat, it would have been refreshing. Also, our shower had mold around edges of floor, possibly needs new grout or caulk! We visit Tucson frequently, as our daughter goes to college there. May need to try a new place!

Stayed: August 2017, travelled with family
Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this reviewResponded August 21, 2017

Dear Kay P,

Thank you for taking the time to share your experience from your most recent stay with us. I would like to apologize for the bugs in the pool. During this time of year, we have to be very diligent in the skimming of the pool and skim it first thing in the morning. During the night, thousand of bugs are attracted to the lights in the pool area. Once again, I apologize for us not skimming it first thing in the morning of the day you wanted to use the pool.

I do hope you will choose to stay with us in the future.

Best Regards,

Charles G. Brown - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2017

Both the reservation and hotel staff were terrific. Our room was held for late check in. When we arrived we were given easy to follow instructions on where to park and enter the building, as well as where elevators were located. Room was clean and comfortable.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this reviewResponded September 24, 2017

Dear Amy A,

Thank you for taking the time to write a review on Trip Advisor and thank you for the wonderful comments about our hotel and my staff. I am very happy you enjoyed your stay.

Thank you again and we hope to see you soon.

Best Regards,

Charles G. Brown - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2017

A hidden gem! Nice location, with Riverwalk right there. It's very easy to find as well.

Easy to find restaurants, stores, etc.... They are very pet friendly. The staff were nice, friendly & polite. The room was spacious & appeared to be recently remodeled. If you have to spend the night in Tucson, it's worth the few minutes additional drive.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank KoriP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this reviewResponded September 24, 2017

Dear KoriP,

Thank you for taking the time to write a review on Trip Advisor and thank you for the kind comments about our hotel, our location and my staff. We appreciate it.

Thank you again and we hope to see you soon.

Best Regards,

Charles G. Brown - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2017 via mobile

It was as though the hotel staff read our mind when we checked in here. We needed to do laundry after a week of camping and we were about 2 doors down from the clean and well equipped laundry room. It was very quiet too! The property overall is very clean, quiet and well kept. Every staff person we encountered was helpful and friendly. Our room was quite comfortable and we loved the outdoor pool. We are big fans of the homewood suite breakfast in general and this one was excellent. We appreciate the use of real dishes as opposed to the disposable items used by many other places. The location was very convenient, one block from Trader Joe's and less than an hour to both units of Saguaro national park. We will certainly return to this clean and well kept property if we visit Tucson again!

Stayed: August 2017, travelled with family
1  Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this reviewResponded September 24, 2017

Dear Laura M,

I am so happy you stayed with us on your last visit to Tucson and thank you for all of the wonderful comments about our hotel, our amenities, our location and especially my staff.

Thank you again and we do hope you return to Tucson and stay with us again.

Best Regards,

Charles G. Brown - GM

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Reviewed August 7, 2017

Excellent location & service--highly recommended for business or pleasure trips. Staff & accommodations first rate. Compares favorably with other Homewood properties across the country. Restaurants within easy walking distance (same shopping plaza) along with high-end retailers--better off to drive to other shopping areas for better value merchandise. Worth "window shopping" if you are new to Tucson/Southwest, just do some comparative shopping before you buy.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 328rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this reviewResponded September 24, 2017

Dear 328rich,

Thank you for taking the time to write a review on Trip Advisor and thank you for all of the kind comments about our hotel, our location and especially my staff. We all really appreciate it.

Thank you again and we look forward to seeing you in the future.

Best Regards,

Charles G. Brown - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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