Stayed here last week at the last minute for uncle's funeral. Pleasant check in. Lots of little welcome gifts. Friendly staff. Nicely appointed rooms (had a queen studio and a 2 bed/2-bath suite) with kitchen (full-size fridge, stove top, coffee maker, microwave, dishes). Clean rooms. Great for families. Covered, underground parking. Beautiful pool area outside (didn't use) and large fitness center and laundry (didn't use). Good variety of breakfast items at the breakfast buffet. Monday-Wednesday they host an evening reception with food, wine and beer (didn't use).
In comparison to their competitors, I dislike their "light touch" housekeeping and only providing initial coffee/tea service. Homewood does full daily housekeeping and replenishes the coffee/tea. These rooms aren't cheap so I dislike them treating it like it's extended stay.
Stayed on an "executive" floor with special card key access and lounge, but the lounge never had any snacks or drinks throughout my stay (shouldn't advertise it if this is the case as they do on the app). Wall safe wasn't big enough to hold a small laptop.
Overall, I liked the hotel, but if I had a choice I'd stay at the Homewood across the highway (it was fully booked, but I'd stayed there at Christmas so I can compare).More
- Free Wifi