I have dined at Vegeria before and bought a gift card at Vegeria Vegan due to a promotion they were running. This year, I wanted to use the gift card and called the number on the card, non working number!
With a few calls, I learned the business was sold to Viva Vegeria on Nogalitos, which is quite far from home that day, we could not make the drive. So I called the business and explained my gift card purchase of $45. They declined to take my gift card explaining they did not have a machine to redeem or something like that. Other customers have also called them.
I am writing this review because (1) I did dine at Vegeria when it was opened so I can only say it was delicious!; and (2) in spite of Viva Vegeria not redeeming the value of the gift card, I would go there and recommend that anyone reading this review try the restaurant on Nogalitos street. Why? They handled themselves so very professionally and calmly, give them super kudos. I think the manager's name is Josh that spoke to me. He offered to give my and my family of 4 a 50% discount in exchange for the gift card they could not accept. And I learned the gift card was purchased over 2 years ago so humbly, time does fly away... If you buy a gift card from a local merchant, use it asap!
Seriously, I was not happy at first, then listened to what Josh was saying (think this is his name) and I wish the owners the best of luck because they definitely deserve it and showed great care for the people in the community.
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